Job Description

Company Description

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids' Club.





Consistently offers professional, engaging and friendly service Ensure prompt and courteous service is extended to both internal and external customers Prioritize all telephone calls and in-person visitors, scheduling appointments as required Maintain a positive relationship with all guests, vendors and Heartists Ensure all sales promotional literature is current and updated Provide all administration duties for the Sales office (raising purchase orders, handling the departmental expenses, etc.) Assist with the maintenance of accounts, contact, activity and business details within appropriate software applications Follow departmental policies and procedures Follow all safety policies Other duties as assigned


Qualifications

Degree in Hospitality or other relevant discipline. Computer literate in Microsoft Window applications and/or relevant computer applications required Excellent communication skills, both written and verbal required Strong interpersonal and problem solving abilities Highly responsible & reliable * Ability to focus attention on guest needs, remaining calm and courteous at all times