Intern
Dubai, DU, AE, United Arab Emirates
Job Description
About the Role:
We are looking for a motivated and enthusiastic Intern to join our Contact Center team. This internship offers hands-on experience in customer service operations, communication handling, and support processes in a dynamic and fast-paced environment.
Key Responsibilities:
Assist in handling customer queries via phone, email, or chat. Support the team in logging and tracking customer interactions. Help in preparing daily/weekly reports and performance metrics. Participate in team meetings and contribute ideas for service improvement. Shadow experienced agents to understand best practices in customer engagement.
Requirements:
Completed a degree in Business, Communications, or related field. Sponsored Visa (Valid for more then 6 months Self & Sponsor). Valid Passport (Self & Sponsor). Strong verbal and written communication skills. Basic computer proficiency (MS Office, CRM tools preferred). Positive attitude and willingness to learn.
What You'll Gain:
Real-world experience in customer service and contact center operations. Exposure to CRM systems and performance tracking tools. Opportunity to work in a collaborative team environment.
Job Types: Full-time, Internship
Contract length: 3 months
Pay: Up to AED3,000.00 per month
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Job Detail
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Job IdJD2126535
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned