Job Description

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Who moves mountains even across oceans? You do. DGF UAE has an opening for Ocean Freight Intern in Abu Dhabi
Join us in connecting people and improving lives!
In this Ocean Freight Intern role
You will have to provide day-to-day administrative support with readily available advice for OFR Ops/CS processes and activities to deliver flow of goods and information across the customer's global supply chain utilizing ocean transportation, maximizing profitability and optimizing utilization of business and human assets in line with business strategy and objectives, corporate guidelines and policies
Key Tasks

• Under direct/ close supervision, support delivery of ocean freight forwarding processes and activities for internal and external customers
• Perform assigned tasks of generally repetitive nature to support other team members such as gathering operational requirements, arranging customer visits, responding to tariff queries, etc.
• Undertake routine tasks such as research, data processing and validation, and documentation
• Under guidance, gather input for freight control center, and details, information and instructions for operations team
• Perform tasks to support determining of freight rate on incoming and outgoing materials and products
• Gather and give information for customer visits to maintain close business relationship with existing clients and enhance customer retention
• Record information and data for shipping tenders
• Enter data and share information, and support shipment documentation for freight forwarding
• Collate data and draft reports and updates for account performances to support other team members
• Follow defined processes, systems and methods for delivery of assigned tasks
• Check recurring routine issues faced during delivery, else escalate to supervisor for inputs and guidance

In area of OFR product:

• Create and/or confirm transport orders, perform and optimize bookings
• Prepare, control, and distribute all required Import/Export documents
• Identify performance issues of suppliers, and propose solutions to improve performance
• Update Customs shipment information and physical status, resolve customer issues and incidents

Stakeholders

• Support and interact primarily with colleagues of own team
• Communicate information that requires little explanation or interpretation
• Address task-related issues appropriately to maintain work relationships

Management Responsibility

• Individual contributor without direct responsibility for leading others

Now, here is what we need from you!
Qualifications & Key Requirements
Education Level

• Vocational/Specialized/Technical/Certification

Experience Level

• Less than 2 years

Skills
Routing, Shipping, Carrier Management, Third Party Logistics, Ports, Ground Transportation, FCL, LCL, Cold Chain, Bill Of Lading, English, Tracking, Regulations, Import Export, Customs Brokerage, Customs Regulations, CRM, Telecommunications, Budgets, Microsoft Excel, Technology Trends, DHL Business Knowledge, Business Processes, Stakeholder Management, Feedback
We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Why join DHL Global Forwarding?
We are part of DHL Group, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than ~30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.