Job Description

Role Description
We are seeking an experienced, very organized, and detail oriented Insurance Coordinator to facilitate insurance related operations at our center. This full time, onsite role involves managing insurance approvals, claim submissions, resubmissions, and reconciliation processes. The ideal candidate will have a solid understanding of UAE healthcare insurance procedures and will contribute to the accuracy and efficiency of the center's revenue cycle. This position requires close collaboration with the physiotherapy and reception team, and insurance providers to ensure seamless coordination of approvals and timely resolution of claims.
Key Responsibilities

• Manage insurance processes, including eligibility checks, pre-authorizations, claim submissions, and resubmissions

• Well experienced in handling insurance payment reconciliations with accuracy and efficiency

• Review all submitted documents to ensure full compliance with insurance standards and UAE regulations

• Monitor the status of submitted claims, follow up on pending approvals, and resolve any rejections or denials

• Maintain up-to-date and organized records of insurance claims, approvals, and communications

• Communicate with patients regarding coverage status and claim progress

• Prepare reports related to claims performance, rejections, and revenue recovery for internal review

• Serve as the point of contact between the clinic and insurance providers, ensuring timely resolution of claim-related matters

• Stay informed and up to date with all changes and rules of payer policies and insurance regulations

Skills Required