Job Description

Insurance Associate
Job Location : Dubai, UAE
Job description / Role :

• Actively participates in the strategic planning process by establishing strategic direction and prioritizing of strategic initiatives.
• Assists in the development of short and long range institutional goals in accordance with the hospital's mission, vision, values and strategic direction
• Provides leadership in hospital-wide Quality, Performance Improvement and Service Excellence initiatives. Provides leadership to the hospital's Service Excellence program
• Execute employee career planning and growth agendas
• Motivate and challenge hospital employees, delegates effectively, communicate effectively, rewards contributions and manages collaboratively
• Promotes a work environment that reflects a positive atmosphere, high employee satisfaction and competence and strong evidence of teamwork
• Develops an understanding of the physician needs, attitudes, and objectives to blend those with the functions and strategic objectives of the hospital
• Maintain regulatory requirements, including all Joint Commission, NABH and ISO Compliance Plan
• Identifying and addressing deviations and its relevant causes
• Responsible For EBIDTA of the Unit
• Identifying and concentrating on profitable service lines
• Monitoring costs to keep them at a optimum level
• Accountable for delivery of committed quality services
• Implementation of policies and standard operating processes for obtaining various quality certifications
• Investigate any operational issue/complaints and giving proper recommendations towards quality
• Defining parameters for the measurement of service quality
• Devising and implementing control mechanisms to address variances
• Implementing review and control mechanisms
• Establishing MIS in critical areas to help reporting and problem solving

Skills Required