The Role
You will support the business needs and objectives by ensuring that you provide customers and prospective clients with the highest level of customer service whilst selling company products to ensure both individual and team/ business targets are met. . To sell the company's products and services whilst developing long-term business relationships with customers. . Provide Insurance advice in a way that meets and exceeds client expectations. . Determine customer needs and financial status by utilising effective sales techniques and exceptional customer service skills. . Continuously improve and update product knowledge including features and benefits, technical developments, general insurance industry and sales techniques. . Actively seek, flag and feedback on ways of improvement to our service, product of customer experience. . Achieve and exceed personal weekly and monthly sale targets within a fast paced environment. . Maintain close contact with prospective customers, make sales calls to suit their schedule/convenience. . Provide first class, integrated and on-going service to existing clients. . Manage and grow existing relationships held by the company by offering a diverse range of insurance services. . Work closely with the processing and after-sales teams. . Always adhere to and work with the company values in mind; . Be data driven and pro-active in identifying trends/ gaps of customer needs. . Be transparent and fair with customers and your colleagues in everything you do. . Be inventive - listen to our customers and provide maximum accessibility in everything we do from a customer service and experience perspective . Go above & beyond in everything you do - this includes how we interact with colleagues, customers and partners. . Always think bigger. . Any other duties as requested by direct & indirect managers / supervisors.
Requirements
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