Location-Dubai , ,United Arab Emirates (AE)

Job ID -5858

Job Purpose :

Perform tele-sales activities to achieve revenue growth through the development of new business and maintaining existing customers in line with Aramex commercial strategies.

Job Responsibilities :

• Prospect research: Conduct research to identify target industries, companies, and decision-makers. Create a database of potential leads. (
• Lead Generation: Initiate outbound calls, emails, and other communication methods (such as LinkedIn/ Directories/Freezones) to identify and engage with potential customers.
• Lead Qualification: Qualify leads based on the set criteria & determine the potential for business growth.
• Account Opening: Successfully convert qualified leads into new accounts.
• Pipeline Management: Maintain an organized and up-to-date sales pipeline. Track leads and opportunities, ensuring accurate and timely follow-up.
• Collaboration with Sales: Collaborate closely with AMs to share insights, and to ensure a seamless transition of newly acquired accounts to them.
• Sales Target Achievement: Meet monthly and quarterly sales targets.
• Visits & Calls Target Achievement: Meet daily & monthly set targets.
• Develop and maintain strong relationship with customers and internal stakeholders.
• Constantly create revenue generating channels from cross selling, upselling and new business streams
• Ensure best sales practices to meet customer needs and expectations and capitalize on growth.
• Enhance customer loyalty by delivering customized tailored solutions.
• Ensure a healthy balance of revenue growth from organic and new business generation based on proper customer profiling.
• Ensure customers are using cost effective services channels and increase use of automation.
• Regularly reviewing customer performance and targets to ensure coming up with plans to help achieve and exceed targets set
• Collect required customer information and documents to ensure proper customer onboarding and efficient operational handover.
• Ensure customers information are up to date utilizing Sales Force.
• Act as the main point of contact for customers on all requests related to quotation and contracts.
• Preparing daily reports on no. of calls, prospects recognized, and meetings fixed.

Job Requirement :

• Bachelor\'s degree in business or any other field
• Proficiency in MS Office (Excel, Word, PowerPoint and Outlook)
• Good communication skills (Written and Verbal)
• Freight Experience in JAFZA area.

Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world\'s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex\'s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.

Aramex