Inside Sales Executive
Dubai, United Arab Emirates
Job Description
We are looking for the right candidate to manage all aspects of software & hardware renewals, working proactively to manage all requests within a reasonable SLA. Working to improve retention, drive growth and to identify co-terming, cross selling/upselling opportunities. Responsibilities
- Take ownership for an assigned renewals pipeline from first contact to invoice, Pro-actively identifying issues that may impact the renewal and engaging all relevant resources to resolve.
- Build and maintain beneficial, positive relationships with customers, the broader account management team, and channel partners.
- Send out renewal quotations to customers and include any upsell and cross sell opportunities identified.
- Make sure that all the renewals for the next quarter are quoted 90/60/30 days in advance.
- Manage the company CRM to a high degree of accuracy to ensure all activity is recorded.
- Manage all vendor portal for handling the renewals proactively.
- Achieve sales-based target set by management
- Weekly reporting on renewals pipeline vs. target to Management
- Identify expansion opportunities to generate additional revenue (upsell/cross-sell), driving those opportunities to closure and/or ensuring that the appropriate account management resources are engaged to maximize the opportunity.
- Support evolving sales processes aimed at improving renewal efficiency and upsell/cross-sell to renewal customers.
- Track non-renewal, pending, and lost renewals including reasons for cancelation for analysis.
- Assist in development of effective contact plans for accounts in conjunction with the rest of the Sales Team.
- Assist Business with any other activity required to fulfil role.
- Work closely with the marketing team to develop and implement strategies that drive sales growth.
- Minimum 12 months experience of dealing with Sales environment is a must, ideally in software sales/renewals.
- Proficient user of IT Hardware & Networking, Microsoft Office suite, CRM.
- Experience of dealing with enterprise organizations.
- A Passionate, professional attitude at all times.
- Excellent organizational skills with the ability to prioritize tasks, take initiative and work proactively with minimal supervision.
- The ability to perform to high standard whilst balancing the priorities and deadlines of different regional teams.
- Excellent interpersonal & communication skills including a professional telephone manner.
- Strong relationship building skills.
- An analytical approach, with excellent attention to detail.
- An ambition and desire to grow successful career within Ignite Technology.
- Bachelor?s degree in the field of computer science
- Dubai: Reliably commute or planning to relocate before starting work (Required)
- Bachelor's (Required)
- sales: 1 year (Required)
- Degree in Computer Science (Required)
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Job Detail
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Job IdJD1547558
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned