Job Description

We are looking for a seasoned Infrastructure Engineer with 15+ years of experience to lead demand management activities across enterprise technology initiatives. This role requires a strategic thinker with deep infrastructure expertise and strong business acumen to drive the preparation of business case documents and engage stakeholders.

Key Responsibilities

Strategic Demand Management


Lead the end-to-end lifecycle of infrastructure demands, from ideation to approval, ensuring alignment with business priorities and governance standards.


Develop comprehensive Business Case Documents (BCDs) with clear articulation of scope, benefits, risks, and financials (CapEx/OpEx), covering technical aspects.


Coordinate with Infrastructure Service Teams/ Owners for scope, cost validations, timelines, and resource requirements.


Stakeholder Engagement & Information Gathering


Act as the primary liaison between infrastructure stakeholders and project governance teams.


Facilitate structured workshops and interviews to gather technical and operational inputs from cross-functional teams.


Consolidate and interpret stakeholder feedback to shape demand proposals and investment justifications.


Documentation & Governance


Maintain high-quality documentation including trackers, dashboards, approval matrices, and audit-ready records.


Ensure all demand items comply with internal governance frameworks, including DOA protocols and Clarity system updates.


Portfolio Support


Provide infrastructure demand forecasts and readiness assessments for quarterly and annual planning cycles.


Support prioritization and sequencing of infrastructure initiatives within the broader technology portfolio.

Qualifications

Bachelor's or master's degree in IT, Engineering, or Business Administration.


15+ years of experience in infrastructure engineering, IT strategy, or enterprise architecture.


Strong understanding of infrastructure domains (cloud, storage, network, compute) and their business impact.

Preferred Skills

Expertise in enterprise governance tools (e.g., Clarity, ServiceNow, Jira).


Familiarity with financial modeling and investment planning.


Certifications such as PMP, TOGAF, ITIL, or equivalent.


Excellent communication, facilitation, and documentation skills.