To provide excellent customer experience in-store, driving sales of perfumes and fragrances; meeting sales targets; maintaining product presentation and stock; contributing to customer loyalty and repeat business.
Key Responsibilities
Greet customers, understand preferences, recommend perfumes.
Offer product sampling / testing, explain fragrance notes, ingredients, usage.
Close sales, process payments (cash/card), issue receipts.
Maintain up-to-date knowledge of perfume brands, new launches, trends.
Be able to compare brands / product lines (e.g. notes, longevity, sillage).
Ensure shelves, testers, displays are clean, well-stocked and arranged per brand guidelines.
Rotate testers, monitor expiry dates.
Assist with promotions / campaigns visuals, signage.
Monitor stock levels; report re-orders / shortages to supervisor.
Receive deliveries, check accuracy, store appropriately.
Maintain records of daily sales, returns, gift packaging etc.
Achieve daily, weekly, monthly sales and KPIs (average transaction value, units per customer, conversion rate).
Track performance vs targets; report with supporting data.
Handle customer feedback / complaints courteously.
Build customer relationships (e.g. loyalty program, wish list, special orders).
Qualifications & Skills
Prior experience in retail / cosmetics / perfumes preferred (1-2 years minimum).
Good communication skills (English + ideally Arabic).
Sales-oriented, confident in closing and upselling.
Reliable, presentable, good interpersonal skills.
Numeracy for handling cash, POS, simple sales analysis.
Ability to work flexible hours including weekends.
Job Type: Full-time
Pay: AED2,500.00 - AED3,500.00 per month
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