Job Description

Key Responsibilities

1. Client Consultation and Bilingual Support Conduct detailed consultations with clients, primarily in

Malayalam

, to understand their immigration needs, assess eligibility, and explain complex legal requirements clearly. Provide expert advice on appropriate visa categories (e.g., Skilled Migration, Study Visas, Family Sponsorship) based on the client's profile and current immigration laws. Effectively bridge the language gap, ensuring that Malayalam-speaking clients fully comprehend all documentation, procedures, and legal terms. 2. Application Processing and Compliance Prepare comprehensive checklists and assist clients in gathering and verifying all required supporting documents. Complete and submit visa applications accurately and efficiently to the relevant governmental bodies (e.g., USCIS, IRCC, UKVI, DHA). Maintain an up-to-date knowledge of the immigration policies, especially concerning documentation unique to the South context. Ensure strict compliance with all local and international immigration regulations and professional standards. 3. Case Management and Follow-up Manage a portfolio of client cases from initial consultation to final visa decision. Maintain accurate and detailed records of all client interactions and application progress in the company CRM/database. Liaise with immigration authorities and other external agencies on the client's behalf.
Essential Language & Communication Requirements

Fluent Proficiency in Malayalam (Speaking, Reading, and Writing):

Mandatory.

Must be able to conduct professional consultations and handle sensitive discussions entirely in Malayalam.

Fluent Proficiency in English (Speaking, Reading, and Writing):

Required for interacting with regulatory bodies, preparing official documents, and internal communication.

Strong Interpersonal Skills:

Ability to build rapport and trust with clients who may be navigating a stressful process, using empathetic and clear communication in Malayalam.
Job Types: Full-time, Permanent

Pay: AED3,000.00 - AED5,000.00 per month