Job Description

IKEA Food Team Leader - Al-Futtaim Group - Dubai, UAE
Position Overview
Al-Futtaim Group is seeking a proactive and customer-focused IKEA Food Team Leader to join its dynamic retail team in Dubai. The successful candidate will play a key role in leading food service operations, ensuring high-quality offerings, exceptional customer experiences, and adherence to IKEA's global standards. This position requires strong leadership, communication, and operational management skills to create a welcoming atmosphere that enhances the IKEA shopping journey.
Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Food Services-Hospitality
Salary: 12000-16000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Lead food service operations across IKEA restaurants, bistros, and food markets to attract visitors and enhance customer satisfaction.
• Ensure all food offerings are presented attractively, maintaining consistent quality, freshness, and compliance with IKEA's safety and hygiene policies.
• Engage daily with customers to gather feedback, resolve issues, and improve service delivery.
• Support the manager in planning and executing store business plans and food action plans aligned with overall company objectives.
• Promote IKEA values in every customer and co-worker interaction, creating a culture of respect, collaboration, and excellence.
• Oversee range changes, product availability, and stock display in collaboration with the food and marketing teams.
• Train, support, and motivate co-workers to deliver exceptional service and develop their professional capabilities.
• Maintain an organized, clean, and welcoming dining and kitchen environment that complies with all IKEA quality and safety standards.
• Implement efficient operational routines, ensuring smooth food service flow during peak hours and minimizing downtime.
• Monitor performance metrics (KPIs) to drive profitability, customer satisfaction, and team efficiency.

Ideal Profile

• Previous experience in a fast-paced retail or hospitality environment, ideally with supervisory responsibilities.
• Demonstrated success in food service management and customer service excellence.
• Strong organizational and multitasking skills with the ability to prioritize effectively.
• Knowledge of HACCP standards and food safety practices.
• Excellent communication and leadership skills with the ability to motivate teams.
• Understanding of IKEA's business model, brand values, and customer focus culture is a plus.

Skills Set

• Food service and operations management
• Customer engagement and complaint resolution
• Staff training and supervision
• Food safety and hygiene compliance
• Commercial and sales awareness
• Time management and organizational efficiency

Why Join Us

• Join one of the UAE's most reputable and diversified business groups.
• Opportunity to grow your career within a global retail brand that values innovation and sustainability.
• Work in a collaborative and customer-centric environment.
• Competitive salary, benefits, and career progression opportunities.

About Al-Futtaim Group
Founded in the 1930s, Al-Futtaim Group is one of the Middle East's largest and most respected business conglomerates, headquartered in Dubai, UAE. With over 35,000 employees operating in 20+ countries, the Group manages operations across automotive, retail, financial services, real estate, and healthcare. Partnering with more than 200 global brands, Al-Futtaim continues to drive innovation and excellence across all sectors while upholding its values of respect, integrity, collaboration, and customer focus.
Job Title IKEA Food Team Leader - Al-Futtaim Group - Dubai, UAE
IKEA Food Team Leader - Al-Futtaim Group - Dubai, UAE
Position Overview
Al-Futtaim Group is seeking a proactive and customer-focused IKEA Food Team Leader to join its dynamic retail team in Dubai. The successful candidate will play a key role in leading food service operations, ensuring high-quality offerings, exceptional customer experiences, and adherence to IKEA's global standards. This position requires strong leadership, communication, and operational management skills to create a welcoming atmosphere that enhances the IKEA shopping journey.
Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Food Services-Hospitality
Salary: 12000-16000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Lead food service operations across IKEA restaurants, bistros, and food markets to attract visitors and enhance customer satisfaction.
• Ensure all food offerings are presented attractively, maintaining consistent quality, freshness, and compliance with IKEA's safety and hygiene policies.
• Engage daily with customers to gather feedback, resolve issues, and improve service delivery.
• Support the manager in planning and executing store business plans and food action plans aligned with overall company objectives.
• Promote IKEA values in every customer and co-worker interaction, creating a culture of respect, collaboration, and excellence.
• Oversee range changes, product availability, and stock display in collaboration with the food and marketing teams.
• Train, support, and motivate co-workers to deliver exceptional service and develop their professional capabilities.
• Maintain an organized, clean, and welcoming dining and kitchen environment that complies with all IKEA quality and safety standards.
• Implement efficient operational routines, ensuring smooth food service flow during peak hours and minimizing downtime.
• Monitor performance metrics (KPIs) to drive profitability, customer satisfaction, and team efficiency.

Ideal Profile

• Previous experience in a fast-paced retail or hospitality environment, ideally with supervisory responsibilities.
• Demonstrated success in food service management and customer service excellence.
• Strong organizational and multitasking skills with the ability to prioritize effectively.
• Knowledge of HACCP standards and food safety practices.
• Excellent communication and leadership skills with the ability to motivate teams.
• Understanding of IKEA's business model, brand values, and customer focus culture is a plus.

Skills Set

• Food service and operations management
• Customer engagement and complaint resolution
• Staff training and supervision
• Food safety and hygiene compliance
• Commercial and sales awareness
• Time management and organizational efficiency

Why Join Us

• Join one of the UAE's most reputable and diversified business groups.
• Opportunity to grow your career within a global retail brand that values innovation and sustainability.
• Work in a collaborative and customer-centric environment.
• Competitive salary, benefits, and career progression opportunities.

About Al-Futtaim Group
Founded in the 1930s, Al-Futtaim Group is one of the Middle East's largest and most respected business conglomerates, headquartered in Dubai, UAE. With over 35,000 employees operating in 20+ countries, the Group manages operations across automotive, retail, financial services, real estate, and healthcare. Partnering with more than 200 global brands, Al-Futtaim continues to drive innovation and excellence across all sectors while upholding its values of respect, integrity, collaboration, and customer focus.
Post Details
Job Start Date
Salary from 12000.00
Salary to 16000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required