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Role and Responsibilities

• Manage IAM infrastructure to clients (24 x 7, 365 days per year) and ensure that service levels are achieved.
• Good knowledge about process / metrics and controls. Ability to create new process and reporting matrices as and when required.
• Identify and implement operational and technical methods for improving the efficiency and quality of processes. Identify the existing gaps and propose optimum solution to address the same.
• Advise the L1 & L2 teams on resolution. Provide technical expertise and handle escalated issues. Mentor L1 & L2 engineers to improve their technical and problem solving skills.
• Good understanding and knowledge on IAM architecture, in-depth product functionality and customization.
• Review periodic performance report on IAM infrastructure and provide guidance on performance tuning and capacity planning.
• Provide recommendation plan to coordinate/support incident response process for remediation
• Perform root cause analysis, trending and reporting for critical incidents
• Develop and Implement Use Cases IAM tasks on new upgrade or integrations.
• Demonstrate technical skills in security architecture review, gap analysis and opportunity to fine-time and/or integrate security technologies

Why Join Ericsson?

At Ericsson, you will have an outstanding opportunity. The chance to use your skills and creativity to push the boundaries of what\xe2\x80\x99s possible. To build never seen before solutions to some of the world toughest problems. You will be challenged but you won\xe2\x80\x99t be alone. You will be joining a team of diverse innovators. All driven to go beyond the status quo to craft what comes next.

Would you like to take a tour to \xe2\x80\x9cLife at Ericsson MEA\xe2\x80\x9d, visit short video:

General competencies

• 7 to 12 years of experience in IT.
• Ability to work at odd hours
• Interested in Technology and Communication.
• Exposure to Windows and Linux.
• The ability to work constructively under pressure.
• Flexibility and ability to work both in a team as well as individually.
• Able to perform knowledge transfer.
• Customer oriented, Service minded.
• Excellent communication skills

Technical competencies

• Manage the IAM infrastructure to clients (24 x 7, 365 days per year) and ensure that service levels are achieved.
• Implementation & Operations knowledge on IAM security tools such as IBM Security Access Manager , IBM Security Identity Manager ,IBM Directory Servers , IBM Websphere Application Server , Directory Integrator , Thales SAS applications , IBM Secret Servers , DB2 Database.
• Very good skill level on IAM related issues and troubleshooting skills.
• Good understanding and knowledge on TDI, WAS and DB2 functions and troubleshooting skills.
• Good skill level on Java and Javascripts , XML , SAML and SOAP .
• Strong knowledge on SSO , Federation concepts.
• Strong knowledge on IAM development activities.

Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds \xe2\x80\x93 you will be redefining it. You won\xe2\x80\x99t develop for the status quo but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that\'s why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, .

Primary country and city: United Arab Emirates (AE) || United Arab Emirates : Dubai : Dubai || United Arab Emirates : Abu Dhabi : Abu Dhabi
Req ID: 739380

Ericsson