Job Description

Position: Human Resources Manager

Location: Kuwait

About the Company

A trendy growing restaurant group with two restaurants in Kuwait, and expanding outside the region. An owner operated restaurant business has a commitment to providing exceptional dining experiences and fostering a positive work environment for their team. We are seeking an experienced Human Resources Manager to join our team and help them continue their growth and success.

Responsibilities:

As the Human Resources Manager, you will play a pivotal role in the organization, managing all HR-related activities and ensuring a positive and productive work environment. Your responsibilities will include, but not be limited to:

Developing and implementing HR policies, procedures, and best practices in line with labor laws and regulations

Creating and maintaining restaurant-specific job descriptions and internal contracts for staff, clearly outlining each employees responsibilities

Developing and implementing a performance-based incentive plan, suitable for a restaurant group, that rewards and penalizes staff based on performance and KPIs

Creating different compensation and benefits packages for local hires and expats, taking into account allowances for accommodation, transportation, and other benefits that do not impact indemnity and leave balances

Overseeing the recruitment process, including advertising, interviewing, and hiring of new staff

Managing employee onboarding, orientation, and training

Developing and implementing employee performance evaluations and continuous improvement plans

Addressing employee grievances and resolving conflicts within the workplace

Ensuring compliance with local labor laws and regulations, including work permits, visas, and other necessary documentation for expat staff

Managing payroll, employee records, and other HR-related administrative tasks

Collaborating with restaurant management to ensure seamless coordination between HR and daily operations

Participating in and contributing to the strategic planning and growth of the restaurant group

Requirements

Qualifications:

A Bachelors degree in Human Resources, Business Administration, or a related field

A minimum of 5 years of HR experience, preferably in the hospitality or restaurant industry

Knowledge of Kuwaiti labor laws and regulations

Excellent verbal and written communication skills in English and Arabic

Strong interpersonal and conflict-resolution skills

Detail-oriented and highly organized, with the ability to manage multiple tasks simultaneously

Proficient in HR Software

Experience in managing the HR needs of a diverse and multicultural workforce is a plus

Benefits

Salary range: 800 KD to 1300 KD per month

Benefits per Kuwaiti Law