Welcome each employee into the Human Resources Department to ensure their needs are being met.
Ensure the Receptionist area is kept clean and welcoming.
Communicate all necessary information to the concerned members to ensure an efficient flow of information within the department.
Follow up with other HR Members or Departments for the collection of periodic reports needed for administrative support and statistics.
Provide full administrative support to the Human Resources Department including scheduling of appointments, filing and follow ups.
Ensure and maintain the confidentiality of the position. Ensure that employees should not see confidential items and paper.
Make the employee feel welcome and ask the employee to take a seat until the Human Resources Team Member is available to discuss with them their needs.
Comply with general office policies, procedures, and all legal requirements.
Prepare and review written documents accurately and completely.
Answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others.
Support team to reach common goals.
Listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards.
Assist HR Administrator as requested in HR Administrative work.
Meet regularly with the Human Resources Manager to ensure good communication and proper planning and preparation.
Job requirements
CANDIDATE PROFILE
Bachelor\xe2\x80\x99s degree or diploma in Hospitality management/Human Resources Management
Positive attitude
Good communication and people skills
Committed to delivering a high level of service, both internally and externally
Excellent grooming standards
Flexibility to respond to a range of different work situations
Knowledge in using Outlook, Microsoft Word, PowerPoint, and Excel
Administrative/ office experience
Results-Oriented
Adaptability/ Flexibility
Hotel operations experience
Strong communication skills \xe2\x80\x93 verbal and written.