Job Description

Overview:

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel
management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.
:

To provide a proactive and supportive Human Resources service to all employees, upholding the company goals of employee engagement. To assist in developing and implementing initiatives which embrace company values and ensuring that all employees are treated in a positive, fair, and supportive manner throughout their employment. Be the first and main point of contact for all employees, assist them with their queries and provide them with the help that they are looking for. Follow-up that the help was well received and the documents etc. that they required were processed in a timely manner. It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility.Organize and manage employee engagement activities, events, and initiatives, such as social events, and recognition programs. Role in "employee engagement" - winning the trust of the employee and hence can help the organization in controlling the attrition. Handling in joining formalities - to plan and conduct new employee orientation to foster a positive attitude towards organizational objectives. Handling Exit-interviews & coordinating with ex-employees Ability to provide advice on employment terms, conditions, policies and procedures To handle employee database (both in soft form and file management). Maintain human resources records by recording new hires, transfers, terminations, changes in job classifications, leaves, and attendance management. To deal sensitively and appropriately with confidential information. To serve as a link between management and employees by handling questions, interpreting, and administering contracts, and helping resolve work-related problems.

Desired Skill & Expertise:
Experience in fostering employee engagement, managing workplace relations, and promoting employee well-being. Proficiency in drafting precise and detailed employment contracts, documentation, and official correspondence. Strong ability to meet deadlines while adhering to established standards and guidelines. Capability to conduct research and gather relevant HR-related insights. Competence in performing routine calculations and administrative tasks. Solid understanding of HR policies, procedures, and best practices. Familiarity with UAE Labour Law and compliance regulations. Proficiency in general IT systems and applications, including spreadsheets, word processing, and email management. * CIPD certification is a plus.