Job Description

Job Title: HRIS Specialist MEIAT
Reports To: HR Operations Project Lead
Purpose
The HRIS Specialist for the MEIA region is responsible for Level 2 support and local configuration, administration, maintenance, of the regional systems such as SAP HR/Payroll, Workday HCM/TA/TM. The role ensures system integrity, compliance with local regulatory requirements, across the region.
How will you make an impact?
System Administration & Configuration

• Administer, configure, and maintain HR / Payroll platforms within the MEIAT region including SAP Payroll, Workday HCM, including Core HR, Talent, and Payroll integrations.
• Manage role-based security access, user provisioning, and audit compliance across SAP and Workday platforms.
• Support system upgrades, patches, releases, and testing activities for HRIS and payroll modules.

Technical Support & Issue Resolution

• Provide Tier 2 support for HRIS and Payroll-related technical issues across the MEIAT region.
• Troubleshoot system errors, data discrepancies, integration failures, and coordinate with IT, vendors, or group HRIS teams for resolution.
• Serve as regional contact for Workday and SAP tickets, escalating to Group HRIS (L3) team as required.

Integrations & Reporting

• Manage integrations between Workday/SAP and third-party payroll vendors, benefits providers, and time/attendance systems.
• Validate inbound and outbound HRIS interfaces to ensure accuracy and compliance with data privacy requirements.
• Develop and deliver custom HR and payroll reports (Workday Report Writer, SAP Ad Hoc queries).
• Provide workforce analytics and dashboards to HRBPs, Finance, and leadership teams.

Compliance & Governance

• Ensure compliance with MEIA-specific labor laws, tax regulations, and data privacy legislation (e.g., GDPR, DIFC/UAE, South Africa POPIA, India DPDP Act).
• Support internal and external audits, preparing evidence of system and payroll controls.
• Maintain accurate system documentation, including process flows, SOPs, and configuration logs.

Process Improvement & Projects

• Support HR Operations Projects Lead with Digital and improvement projects, ensuring alignment with group standards while addressing local business needs.
• Identify opportunities for automation, self-service, and digital HR process improvements.
• Provide end-user training and support to HR teams and line managers to ensure effective system adoption.

Key Qualifications
Education

• Bachelor's degree in human resources, Information Systems, Computer Science, or related field.
• HRIS, Payroll, or Workday/SAP certifications preferred.

Experience

• 5+ years of HRIS experience with a focus on Workday HCM and SAP HR/Payroll modules.
• Hands-on experience in regional HR/Payroll operations support across MEIA countries.
• Strong knowledge of local HR/payroll regulatory requirements across Middle East, India, and Africa.
• Proven experience in managing system integrations, security roles, and reporting.
• Project management experience in HR system implementation or upgrades.

Skills

• Strong technical knowledge of Workday HCM (Core HR, Payroll, Reporting) and SAP HR/Payroll modules.
• Proficiency in HR reporting tools (Workday Report Writer, SAP Ad Hoc Query, Excel, Power BI).
• Knowledge of payroll interfaces, time management systems, and vendor integrations.
• Excellent troubleshooting, problem-solving, and analytical skills.

Competencies

• Analytical & Detail-Oriented
• Strong Business Acumen in HR/Payroll
• Collaboration & Influencing Skills
• Adaptability in Multi-Country Environments
• Continuous Improvement Mindset
• High Integrity & Confidentiality with Employee Data

Skills Required