Job Description

Job Summary:
We are seeking a dedicated and experienced HR Officer to manage our full employee lifecycle. The ideal candidate will be a proactive professional responsible for overseeing recruitment, fostering positive employee relations, developing training programs, and ensuring legal compliance. This role is crucial in building a strong, compliant, and high-performing workforce within our dynamic F&B environment.
Key Responsibilities:
Talent Acquisition & Onboarding:

• Oversee the end-to-end recruitment process, including job postings, screening, interviewing, and conducting reference checks.
• Develop and manage a seamless onboarding program for new hires to ensure a positive and engaging introduction to the company.
• Build and maintain a talent pipeline for key F&B roles (chefs, servers, baristas, etc.).

Training & Development:

• Identify training needs across the organization in collaboration with department managers.
• Develop, implement, and evaluate effective training programs (e.g., customer service, health & safety, product knowledge).
• Support departmental managers with team development and performance improvement initiatives.

Employee Relations & Performance Management:

• Serve as the first point of contact for employee queries and grievances, providing guidance and conflict resolution.
• Manage and oversee the company's performance evaluation system, ensuring it is conducted fairly and consistently.
• Promote a positive and inclusive company culture that aligns with our values.

Compliance & HR Administration:

• Ensure full compliance with all local labor laws and regulations.
• Implement, communicate, and uphold company policies and procedures.
• Maintain accurate and up-to-date employee records and HR documentation.
• Prepare HR reports for management as required.

Qualifications and Experience:

• 3-5 years of proven experience as an HR Officer, HR Generalist, or similar role, specifically within the Food & Beverage (F&B) industry.
• Strong, hands-on knowledge of full-cycle recruitment and training program development.
• Experience in managing employee relations and performance evaluation processes.

Skills and Competencies:

• Excellent Communication: Outstanding verbal and written communication and interpersonal skills.
• Problem-Solving: Strong analytical and problem-solving abilities with a solutions-oriented mindset.
• Discretion: Ability to handle confidential information with the utmost integrity.
• Organizational Skills: Exceptional time management and organizational skills with the ability to multitask in a fast-paced environment.
• Proactive: A self-starter who can work independently and take initiative.

Education:

• A degree in Human Resources, Business Administration, or a related field is a strong advantage.

Language Skills:

• Fluency in both Arabic and English is a significant advantage.

What We Offer:

• A competitive salary and benefits package.
• The opportunity to be a key part of a growing and dynamic team.
• A challenging and rewarding role in a fast-paced industry.

Skills Required