Our client is a leading QSR company in Dubai, United Arab Emirates, known for our high-quality food and exceptional customer service. We are committed to providing a positive and inclusive work environment for the employees, and we are looking for a dynamic HR Manager to join the team. : We are seeking an experienced HR Manager to oversee all human resources operations and functions within the company. The ideal candidate will have a strong background in the QSR industry and a proven track record in developing HR policies and implementing effective learning and development programs. Responsibilities: - Develop and implement HR policies and procedures in line with company goals and objectives - Oversee the recruitment and selection process, including job postings, interviews, and onboarding - Manage employee relations and ensure a positive work environment - Develop and implement training and development programs to enhance employee skills and knowledge - Conduct performance evaluations and provide feedback to employees and managers - Manage compensation and benefits programs, including salary reviews and bonuses - Ensure compliance with labor laws and regulations - Maintain accurate and up-to-date employee records - Handle employee grievances and provide guidance on conflict resolution - Collaborate with department managers to identify staffing needs and develop recruitment strategies - Monitor and report on HR metrics, such as turnover rates and employee satisfaction - Stay up-to-date with industry trends and best practices in HR management Qualifications: - Bachelor's degree in Human Resources, Business Administration or a related field - Minimum of 10 years of experience in HR management, preferably in the QSR industry - Proven experience in developing HR policies and implementing learning and development programs - Strong knowledge of labor laws and regulations in the United Arab Emirates - Excellent communication and interpersonal skills - Ability to handle confidential and sensitive information with discretion - Strong organizational and time-management skills - Proficiency in Microsoft Office and HR software systems - Fluent in English, Arabic is a plus
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