HR Executive - Employee Services & HR Operations
Job Overview
Sharaf DG is hiring an HR Executive for Employee Services & Operations to manage employee benefit programs, HR documentation, insurance claims, and operational compliance. This Dubai-based role is integral to maintaining smooth HR processes and delivering a high-quality employee experience.
Job Location: Dubai, United Arab Emirates
Industry: Human Resources
Function: Human Resources / Recruiting
Salary: 7000-9000 monthly (Market estimated)
Gender: Any
Job Type: Full-time
Job Overview
As an HR Executive, you will be responsible for end-to-end employee services, benefits administration, claims handling, HR documentation, and coordination with vendors and government authorities. The ideal candidate will have experience in HR operations with a strong understanding of medical insurance, HRMS systems, and employee lifecycle support.
Key Responsibilities

• Manage employee benefits including medical insurance, reimbursements, letters, and service documentation
• Coordinate benefit enrollments, terminations, and changes in HRMS
• Handle documentation for onboarding, probation confirmations, separations, and visa processes
• Maintain accurate HR records and documentation for all employee service requests
• Process medical insurance claims and coordinate with providers and insurers for approvals
• Ensure claims and benefit processes are compliant with company policies and UAE regulations
• Liaise between employees, insurance companies, PRO teams, and service providers
• Resolve employee inquiries related to claims, reimbursements, and documentation
• Track and report claim statuses, trends, and performance metrics
• Identify areas of process improvement and contribute to HR operational efficiency

Job Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 2-4 years of experience in HR operations, benefits administration, or insurance claims
• Proficient in HRMS systems, Excel, and claims processing tools
• Knowledge of UAE medical insurance regulations and HR documentation procedures
• Strong attention to detail and organizational skills
• Excellent interpersonal and communication skills
• Certification in Medical Billing or Insurance Processing is an advantage

What We Offer

• HR role within a high-performing organization with cross-functional exposure
• Competitive salary with opportunities for career advancement
• Work environment focused on operational excellence and service delivery
• Professional development and training opportunities

About the Company
Sharaf DG is a leading retail and services provider in the UAE, known for delivering consistent operational excellence across its business divisions. The HR function plays a key role in supporting employees, streamlining documentation, and ensuring benefits and compliance processes are handled with accuracy and care.
Job Title HR Executive - Employee Services & HR Operations
HR Executive - Employee Services & HR Operations
Job Overview
Sharaf DG is hiring an HR Executive for Employee Services & Operations to manage employee benefit programs, HR documentation, insurance claims, and operational compliance. This Dubai-based role is integral to maintaining smooth HR processes and delivering a high-quality employee experience.
Job Location: Dubai, United Arab Emirates
Industry: Human Resources
Function: Human Resources / Recruiting
Salary: 7000-9000 monthly (Market estimated)
Gender: Any
Job Type: Full-time
Job Overview
As an HR Executive, you will be responsible for end-to-end employee services, benefits administration, claims handling, HR documentation, and coordination with vendors and government authorities. The ideal candidate will have experience in HR operations with a strong understanding of medical insurance, HRMS systems, and employee lifecycle support.
Key Responsibilities

• Manage employee benefits including medical insurance, reimbursements, letters, and service documentation
• Coordinate benefit enrollments, terminations, and changes in HRMS
• Handle documentation for onboarding, probation confirmations, separations, and visa processes
• Maintain accurate HR records and documentation for all employee service requests
• Process medical insurance claims and coordinate with providers and insurers for approvals
• Ensure claims and benefit processes are compliant with company policies and UAE regulations
• Liaise between employees, insurance companies, PRO teams, and service providers
• Resolve employee inquiries related to claims, reimbursements, and documentation
• Track and report claim statuses, trends, and performance metrics
• Identify areas of process improvement and contribute to HR operational efficiency

Job Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 2-4 years of experience in HR operations, benefits administration, or insurance claims
• Proficient in HRMS systems, Excel, and claims processing tools
• Knowledge of UAE medical insurance regulations and HR documentation procedures
• Strong attention to detail and organizational skills
• Excellent interpersonal and communication skills
• Certification in Medical Billing or Insurance Processing is an advantage

What We Offer

• HR role within a high-performing organization with cross-functional exposure
• Competitive salary with opportunities for career advancement
• Work environment focused on operational excellence and service delivery
• Professional development and training opportunities

About the Company
Sharaf DG is a leading retail and services provider in the UAE, known for delivering consistent operational excellence across its business divisions. The HR function plays a key role in supporting employees, streamlining documentation, and ensuring benefits and compliance processes are handled with accuracy and care.
Post Details
Job Start Date
Salary from 7000.00
Salary to 9000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location