Job Description

Key Responsibilities:

1. Visa & Government Relations

Initiate and follow up on visa applications for new staff and renewals. Track document validity (passports, visas, IDs) and ensure timely renewals. Handle visa cancellations and ensure clearance and exit procedures are completed. Coordinate with external government bodies including the Ministry of Labour, TAMM, and ICP. Operate the visa and Emirates ID machine for all processing tasks. Handle all Daman/insurance-related applications including issuance, cancellation, claims, and refunds.
2. Staff Attendance & Compliance

Monitor and validate daily staff attendance using punch-in/punch-out machine data. Coordinate schedule changes and inform respective managers. Prepare final approval reports for attendance and submit to the General Service Manager. Update and validate sick leave certificates and ensure accurate records. Maintain and update vacation schedules, and assist in planning annual leaves.
3. HR Documentation & Internal Communication

Issue, file, and track warning letters, sick leaves, and HR memos. Maintain updated employee files, ensuring all documentation is current and complete. Coordinate directly with the Admin & CEO and business owners on urgent HR, visa, or staff-related matters. Review and manage passport holding logs, renewal tracking, and related follow-ups.
4. Staff Training & Development

Prepare and schedule staff for Food Safety Training and EFST exams. Maintain training records and ensure compliance with food safety regulations.
5. Financial Admin & Support

Manage Visa and Mastercard machine coordination and reporting. Assist in HR-related budgeting or staff costing reports when required.
Qualifications & Requirements:

Bachelor's degree in Human Resources, Business Administration, or a related field. 3-5 years of relevant HR administrative experience, preferably in the F&B or hospitality industry. Strong knowledge of UAE labour laws, visa processes. Proficiency in MS Office, time attendance systems, and documentation software. Excellent organizational, communication, and follow-up skills. Bilingual (Arabic and English) preferred.
Key Competencies:

Government Relations HR Documentation & Filing Attendance & Leave Management Communication & Coordination Compliance & Regulation Awareness Confidentiality & Integrity
Job Types: Full-time, Permanent, Contract
Contract length: 24 months

Pay: AED3,000.00 - AED3,500.00 per month