Job Description

Based in our Dubai Silicon office, this role will be responsible for the end-to-end delivery of the Center of Excellence based employees' life cycle, as well as be involved in other HR initiatives when needed.

In this role you report to the VP of HR, and work closely with the business. The purpose of this role is to deliver a first level HR service to employees and line managers within COE. This role will support the COE partners to ensure there is a strong focus on continuous improvement to drive customer service excellence aligned with the overall business and HR strategy.

Critical Tasks and Expected Contributions/Results

Understand business and functional priorities thoroughly and translate them into the design and development of a business-enabling people agenda. Serve as liaison between country and functional leadership team, and HR team, regarding company climate, employee well-being, project updates, proposals, and planning. Oversee strategic people initiatives and change programs from development through successful execution. Deliver HR strategies and priorities such as future-state workforce planning, talent acquisition, talent development, and employee engagement. Support defining and executing the company's Employee Value Proposition with the purpose of enhancing employees' journey and experience. Manage talent review, development and succession planning in consultation with the business. Oversee compensation and benefits for employees to ensure company's competitiveness and equity among employees. Involve in strategic projects and partner with different stakeholders of COE Provide both strategic and operational HR advice and services to the business groups and leaders to ensure their units are structured properly for seamless operations and productivity and are adequately resourced with the right talent to achieve business objectives. Develop strong working relationships with management and staff by providing timely advice, guidance, and coaching as needed to improve and maintain performance levels. Collaborate and support on a range of employee relations matters and work effectively with stakeholders to recommend and resolve them and to mitigate organizational risks and protect retention and engagement levels. This includes identifying any performance issues and providing support with coaching and corrective actions as necessary.

Experience/Knowledge Requirements

Degree holder with a minimum of 10 years' experience in HR, preferably in the insurance industry Demonstrated high proficiency in a broad array of HR functional competencies. Business partner background with broad knowledge of employment, compensation, recruitment, organizational planning, employee relations, and training and development Strong partnership mindset and genuine interest in championing people initiatives Self-starter who can work successfully, proactively, and independently, manage competing priorities and be flexible in roles and responsibilities. Excellent communication and interpersonal skills with ability to listen effectively, respond appropriately, and maintain mutual comfort level while relating to a diverse workforce. Strong influencing and negotiating skills. Proven ability to support innovation and change. Proven analytical, planning, and organizing skills. Experience in deriving HR policies in accordance with regulatory developments in the region will be an advantage Excellent written and spoken English.
Job Type: Full-time

Pay: AED18,000.00 - AED20,000.00 per month