Hpc Consultant

Dubai, United Arab Emirates

Job Description

HPC Consultant
This role has been designated as \xe2\x80\x98Edge\xe2\x80\x99, which means you will primarily work outside of an HPE office. :
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today\xe2\x80\x99s complex world. Our culture thrives on finding new and better ways to accelerate what\xe2\x80\x99s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. This position within the Hewlett Packard Enterprise organization requires excellent customer service skills in combination with experience of High Performance Computing installations. This position within the Hewlett Packard Enterprise requires excellent customer service skills in combination with experience of High Performance Computing Support and installations Hewlett Packard Enterprise (HPE) advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world. In our Business Unit HPC, MCS and Hewlett Packard Labs, we focus on cutting edge, high-performance, high-scale customer solutions serving a wide range of industries and end-users. Our organization includes High Performance Computing (HPC), Artificial Intelligence (AI), Mission Critical Solutions (MCS), Edgeline, Moonshot and Hewlett Packard Labs.
We are currently looking for an HPC Technical consultant. In this amazing role you will cover the support and delivery of high-end HPC solutions for our customers in the Middle East and Africa. You\xe2\x80\x99ll be part of a team of HPC experts and will be working under minimal supervision.

The primary focus of this role is to develop a trusted relationship with key clients in the ME region to act as a single point of contact between the customer, our service delivery partner support team within Hewlett Packard Enterprise.
Our expectations:
  • Apply your technical background and knowledge of industry trends to Support and Deliver for the account HPC services, including both hardware and software, for massively parallel (MPP) supercomputer systems, clusters and storage systems on a 24 X 7 Basis and willing to be on standby and available when needed.
  • Support the pre-sales team in scoping & sizing the HPC services when required.
  • You will be dedicated to a key account managing Day to Day HPE Cray Support and Maintenance activity in ME region.
  • Analyze, qualify, troubleshoot, resolve the incidents with the right level of autonomy & expertise and coordinate with L2 and L3 Support issues requiring specialized intervention.
  • Collaborate with team members, other internal organizations, customers, and third parties (e.g. SLURM, DDN, Red Hat, Altair, Nvidia\xe2\x80\xa6)
  • Manage the customer relationship, including verbal & written communication
  • Research HPC documentation & complete required training to maintain and develop HPC skills.
  • Must be willing learn new technologies in HPC including Cray EX Liquid cooled systems and Shasta as the core technologies to support which will be provided on the job and professional training.
If you are\xe2\x80\xa6
  • Good at partnering, innovating, and making things happen? Good start, you are aligned to our core values!

Minimum qualifications for the HPC Consultant shall be:
  • Must be an with at least three (3) years of service.
  • Hold a Bachelor degree in Computer Science or Engineering.
  • Knowledge in maintaining HPCM Equipment and Associated software\xe2\x80\x99s.
  • Knowledge in High Performance Computing technologies and/or enterprise level storage systems, and/or High Performance Computing Application, depending on the intended activities or role.
  • Experienced in Linux/Unix Operating systems.
  • Fluent in spoken and written English, including computer related technical terminology.
  • Experience with HPC customers and industries is advantageous.
  • Experienced in running the day to day support and operation and administration of Large HPC systems at the client site and act as an advocate for the client and their teams.
  • Advanced skills in customer service and customer facing communication
    Willing to relocate the United Arab Emirates.


Good knowledge of\xe2\x80\xa6
  • Linux/Unix operating systems
  • (HPC) file systems
  • workload managers (preferably SLURM and/ or PBS-pro)
  • cluster management systems HPCM, Xcat \xe2\x80\xa6 etc.
  • networking and security server components including motherboards, memory and storage, network switches
  • Lustre FS, GPFS and other storage technologies. Such as DMF.
  • Knowledge of programming and scripting (e.g. Perl, Python, C++, etc.)
Ideally, understanding of..
  • Storage systems
  • High-speed communication architecture (Slingshot, Infiniband \xe2\x80\xa6 etc).
  • Understanding of containerization and container orchestration frameworks such as Kubernetes and Docker Swarm
  • Advanced skills in customer service and customer facing communication
  • Business fluency English language
Join us and make your mark!
We offer:
  • A competitive salary and extensive social benefits
  • Diverse and dynamic work environment
  • Work-life balance and support for career development
  • An amazing life inside the element!
Want to know more about it? Then let\xe2\x80\x99s stay connected!
https://www.facebook.com/HPECareers
https://twitter.com/HPE_Careers
Job:
Services Job Level: Expert
Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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Job Detail

  • Job Id
    JD1496910
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned