Job Description

Join our prestigious hospitality team as a Housekeeping Team Leader, where you'll play a pivotal role in maintaining impeccable cleanliness standards and leading a dedicated team to deliver exceptional guest experiences. This leadership position offers the opportunity to work in a dynamic environment that values attention to detail and outstanding service.

Responsibilities:

- Lead, supervise, and motivate the housekeeping team to ensure efficient daily operations and maintain high-quality cleanliness standards across the property.

- Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to guarantee adherence to hygiene and safety protocols.

- Train and mentor housekeeping staff on best practices, safety procedures, and customer service excellence.

- Coordinate staff schedules to ensure optimal coverage and productivity, especially during peak periods and special events.

- Manage inventory of cleaning supplies and equipment, ensuring their proper use and timely replenishment.

- Report maintenance issues promptly and collaborate with relevant departments to resolve them swiftly.

- Handle guest requests and resolve any housekeeping-related complaints with professionalism and a focus on guest satisfaction.

- Ensure compliance with health and safety regulations and company policies.

- Prepare and submit regular reports on housekeeping activities, staffing, and inventory to management.

Qualifications and Skills:

- Proven experience in a supervisory or leadership role within housekeeping, preferably in the hospitality industry.

- Strong understanding of cleaning and sanitation standards, guest service, and operational procedures.

- Excellent leadership skills with the ability to motivate and manage a diverse team effectively.

- Outstanding communication and interpersonal skills to interact positively with guests and team members.

- Ability to handle multiple tasks efficiently and prioritize responsibilities in a fast-paced environment.

- Detail-oriented with a commitment to maintaining high standards of cleanliness and presentation.

- Flexibility to work various shifts, including weekends and holidays, as required.

- Knowledge of health and safety regulations related to housekeeping is essential.

- A relevant certification or diploma in hospitality or housekeeping management is advantageous.

Job Type: Full-time

Pay: Up to AED3,500.00 per month

Application Question(s):

Willing to stay in accommodation
Experience:

Housekeeping Team Leader: 2 years (Required) * Hotel / Hospitality: 2 years (Required)