Job Description

Responsibilities:

Staff Management:

Recruit, train, and supervise housekeeping staff. Schedule and assign duties to ensure optimal coverage. Conduct performance evaluations and provide constructive feedback. Address disciplinary issues and motivate the team to meet performance goals.

Quality Control:

Conduct regular inspections to ensure all cleaning tasks meet established standards. Implement and maintain quality control procedures. Address and rectify any deficiencies in cleaning processes.

Inventory and Supplies:

Monitor and manage cleaning supplies and equipment. Place orders and replenish supplies as needed. Ensure proper maintenance of equipment.

Budget Management:

Develop and manage the housekeeping budget. Control costs and identify opportunities for efficiency improvements. Provide regular reports on budget performance to higher management.

Guest Satisfaction:

Respond promptly and effectively to guest feedback related to housekeeping. Collaborate with other departments to enhance the overall guest experience. Ensure a welcoming and clean environment for guests.

Training and Development:

Provide ongoing training to housekeeping staff on cleaning techniques and safety procedures. Keep the team informed about changes in policies or procedures. Foster a culture of continuous improvement.

Safety and Compliance:

Ensure housekeeping staff follows safety protocols. Adhere to health and safety regulations and industry standards.

Communication:

Effectively communicate with other departments, including front office and maintenance. Report issues or maintenance needs to relevant departments in a timely manner.

Record Keeping:

Maintain accurate records of cleaning activities, inspections, and staff performance. Generate reports for management as needed.
Job Type: Full-time