Job Description

Luxury and Culture Awaits You: Join our Five-Star Hotel Team in Bahrain as a Housekeeping Attendant, Butler, or Supervisor. Housekeeping Supervisor Scope: Under the supervision of the Director of Housekeeping, Assistant Housekeeper, and Assistant Director of Housekeeping, the Floor Supervisor is responsible for ensuring that all guest rooms meet the highest standards as set by Four Seasons Hotels. The Floor Supervisor also manages the Room Attendants on the floor and conducts inspections on a daily basis. Main Responsibilities & Essential Functions: Conducts self in a professional manner at all times. Adheres to the established standard of conduct and house rules, fire regulations, and department procedures and policies. Dresses in issued uniform and ensures a neat, clean, and tidy appearance at all times. Reports to shift on time. Is aware of schedule at all times and if unable to attend work, notifies the Supervisor in adequate time. Pick-up work assignments from the Housekeeping Department, and review for any questions. Report to assigned area(s) with required keys, equipment, supplies, etc. Walk your floors and update your own report, check for: Discrepancies, clean room, that are actually dirty or vice versa Supervise the Room Attendants that have been assigned to the assigned work areas. Conduct spot check for each floor pantry in your section. Check that attendants have everything they need during their day. Identify your attendants and write down their phone number./ highlight preferences for arrival of the day Inspect all rooms (vacant or occupied) checking standard of cleanliness, missing guest amenities and/or supplies. Report any problems to the Room Attendants. Check for maintenance work orders and complete the required report. Turn them to the Housekeeping Department. Receive and complete all guest requests when on the floors, i.e. extra pillow, blankets. Guide and train Room Attendants under the direction of the Director of Housekeeping and Assistant Housekeepers. Supervise all housekeeping operations and ensure adherence to policies and procedures, i.e. special projects, general cleaning. Conduct spot checks (while Room Attendants are working) and ensure proper procedures and steps are being taken. Follow up on all deficiencies. Check to ensure that all Room Attendant return keys and sign out at the end of the shift. May be assigned other duties/responsibilities as required. Responsible for all supplies in linen closets on the floors. Responsible for the cleanliness of the floors, including linen closets, pantries, guest corridors. Meet your attendants on the floor, Make sure they complete their productivity, and spot check their caddies. Attend clearance and handover meeting before leaving home with Assistant Manager/Assistant Director. Skills & Knowledge High school education or equivalent experience Has a dynamic personality and guest interaction skills Minimum two year of Supervisory experience in a similar Proficiency in the English language. Ability to multi-task and manage time efficiently Interested candidates can send their CV