Job Description

Key Responsibilities Operational Duties

Inspect guest rooms, hallways, and public areas for cleanliness, maintenance issues, and adherence to service standards. Assign daily work tasks and cleaning schedules to room attendants and housepersons. Ensure timely turnaround of rooms for check-ins and maintain communication with the front desk regarding room status. Assist with cleaning tasks when needed to support operations. Monitor proper usage of cleaning chemicals, equipment, and supplies.

Staff Supervision & Training

Train new housekeeping team members on procedures, safety protocols, and quality standards. Provide ongoing coaching, feedback, and performance evaluations. Support a positive and productive work environment and promote teamwork.

Guest Service

Respond promptly to guest requests, concerns, or complaints related to housekeeping services. Ensure delivery of amenities, rollaway beds, cribs, extra linens, etc. Maintain a professional, guest-focused attitude at all times.

Inventory & Administrative Tasks

Manage linen, cleaning supplies, and equipment inventory; report shortages and assist in ordering. Maintain accurate records of room status, maintenance issues, and employee attendance. Report broken items, safety hazards, or needed repairs to the maintenance department.

Safety & Compliance

Enforce hotel safety, sanitation, and security procedures. Ensure staff follow proper handling of hazardous materials and follow OSHA or local safety guidelines. Promote a clean, organized, and hazard-free work environment.

Qualifications

Previous housekeeping or hospitality experience; supervisory experience preferred. Strong attention to detail and commitment to cleanliness standards. Excellent communication and organizational skills. Ability to work weekends, holidays, and flexible shifts.
Job Type: Full-time

Pay: AED1,900.00 - AED2,000.00 per month