Qualification:

• Have experience in Five Star Hotels
• 3+ years supervisory experience in housekeeping management

Responsibilities and Duties: Monitor all the daily operations of the housekeeping department, including the cleanliness of all guest rooms and public areas daily 3+ years of supervisory experience in housekeeping management as an executive housekeeper, housekeeping director, or other similar position To lead and supervise the day-to-day operation of the department to ensure service standards are followed To handle Guest concerns and react quickly, logging and notifying the proper areas Oversee the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies To actively participate in daily briefing, daily warm up and department meetings To ensure Room Attendants are informed daily about priorities in their section Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness Investigates complaints regarding housekeeping service and equipment and takes corrective action. Inventories stock to ensure adequate supplies. Ensures subordinate hosts are properly logging guest requests for room customizations are being properly and consistently acted upon to ensure complete guest satisfaction. Executes departmental administration filling in forms and checklists as required on time. Extensive knowledge of environmental services (EVS), including detailed cleaning processes and a wide range of cleaning supplies and equipment Assigns areas for cleaning as per schedules and monitors the cleaning process. Ensures that vacant rooms are cleaned on time, checks them on completion of cleaning and reports back to housekeeping once complete. Handles customer complaints if possible, or reports them to supervisors and ensures service recoveries, if necessary, are properly completed. Reports engineering failures and breakdowns and follows up on repair schedules. Oversees the issuing, controlling and application of housekeeping cleaning chemicals. To attend to any ad hoc guest requests ensuring that they are properly attended to. To oversee the turndown process ensuring specially requested times are adhered to. Maintains and adheres to the policy regarding lost and found and reports any security concerns to supervisors. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Coordinates work activities among departments. Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment. Evaluates records to forecast department personnel requirements Makes recommendations to improve service and ensure more efficient operation Prepares reports concerning room occupancy, payroll, and department expenses Performs cleaning duties in cases of emergency or staff shortage. Examines building to determine need for repairs or replacement of furniture or equipment, and makes report for Housekeeping Manager Attends staff meetings to discuss company policies and patrons\' complaints Issues supplies and equipment to workers Establishes standards and procedures for work of housekeeping staff Advises manager, desk clerk, or admitting personnel of rooms ready for occupancy. Records data regarding work assignments, personnel actions, and timecards, and prepares periodic reports. Provide visa and medical insurance as per labor law Job Type: Full-time Salary: AED5,000.00 per month Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Housekeeping Supervisor: 3 years (Required)
• in Five Star Hotel: 3 years (Required)