Housekeeping Supervisor
Abu Dhabi, United Arab Emirates
Job Description
Main Responsibilities:
- Maintain company's image portraying a neat and tidy appearance and correct wearing of uniform, following strictly the hotels' personal hygiene policy
- Ensures key control procedures are maintained
- Establish daily planning assignments for the day rooms assignments, turn-down attendants, evening cleaners and housemen
- Check room's day service and turn-down service daily and completes the evening turn-down check lists periodically
- Liaises closely with Front Office to be aware of late arrivals, early arrivals for the following day, VIP rooms and special requests
- Gives feedback of employees work performance to the Housekeeping Manager
- Checks equipment and pantries at the end of the shift and ensures cleanliness and correct storage of guest supplies and cleaning supplies
- Ensures that the handover given between morning and evening shift is correctly made and all instructions are given in the log book
- Coordinate frequently with the Order taker on the status of rooms on your floors. Inform Room Attendants immediately of check out rooms
- Updates Room status and Guest discrepancies all the time and reports to F/O
- At all times the services and the standards to be according to Welcome charter & SOP of the Department
- Pantry Stock taken to be done and supplies requisition given on the prescribed day to maintain the par stock level
- Assist with emergency procedures such as evacuation, fire and bomb threats
- Perform any duty assigned by the Housekeeping management team
- Assists with inventories for linen if scheduled and requested by the Executive Housekeeper or the Housekeeping Managers
- Reports and follows up all maintenance
- Performs turn down training with new and existing staff
- Ensures that break times are followed by his/her staff
- Physically checks all discrepancies as per discrepancy report
- Report any guest complaints/comments to the Housekeeping Manager
- Ensure that all staff under your supervision follows strictly the lost and found procedures
- A degree or Higher National Diploma equivalent in Hospitality/Hotel/Business Management is beneficial
- Previous experience in the same role in a luxury hotel is preferred, resort experience will be a plus
- Previous working experience in the Middle East is beneficial
- Strong housekeeping, chemical, linen, and machinery knowledge is mandatory
- Well-groomed, professional appearance
- Outstanding written and verbal communication skills
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Job Detail
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Job IdJD1838932
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, United Arab Emirates
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EducationNot mentioned