The Housekeeping Manager is responsible for overseeing daily housekeeping operations to ensure cleanliness, hygiene, and overall appearance standards are consistently met. This role involves managing staff, coordinating schedules, maintaining supplies, and ensuring compliance with health and safety regulations.
Key Responsibilities
Supervise and coordinate daily housekeeping activities
Train, schedule, and evaluate housekeeping staff
Ensure rooms and public areas meet cleanliness and quality standards
Conduct regular inspections and address issues promptly
Manage inventory of cleaning supplies and equipment
Develop and implement cleaning procedures and standards
Handle guest or resident complaints related to housekeeping
Ensure compliance with health, safety, and sanitation regulations
Coordinate with other departments (front office, maintenance, administration)
Prepare reports on staffing, inventory, and performance
Monitor housekeeping supplies and coordinate with procurement for replenishment.
Flexibility to travel between branches as needed.
Ability to work flexible hours, including weekends and holidays
Prepare daily/weekly housekeeping reports and update management on operational activities.
Qualifications & Skills
Proven experience in housekeeping or facilities management
Strong leadership and team management skills
Excellent attention to detail and organizational skills
Knowledge of cleaning chemicals, equipment, and safety practices
Good communication and problem-solving skills
Fluency in English, additional language skills are an advantage
Education & Experience
Diploma or degree in related field or equivalent (preferred)
Hospitality or Hotel management certification (preferred)
3-5 years of housekeeping experience, including supervisory experience
Computer skills including use of Word/Excel/Outlook
Job Types: Full-time, Contract
Contract length: 24 months
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