Job Description

We are currently sourcing Housekeeping Attendant, to work for our client in Abu Dhabi. :

• Enters and prepares the room for cleaning; Dusts the room and furniture.
• Replenishes guestroom and bath supplies; Cleans the bathroom.
• Cleans the closet; Vacuums and racks the carpet.
• Checks and secures the rooms; Replenish amenities according to the operational standards.
• Deliver and retrieve items on loan to guests e.g. iron and ironing boards

• Ensure security of guest rooms and privacy of guests

• Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required

• Cleans guest bathroom/bedroom/floor corridor.

• Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.

• Maintain positive guest relations at all times.

• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.

• Resolve guest complaints, ensuring guest satisfaction.

• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.

• Empty trash containers and ashtrays.

• Remove all dirty terry and replace with the clean par to the designated layout.

• Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.

• Replace facial, toilet tissue and bathroom amenities in correct amount and location.

• Inspect condition of bathrobes and replace soiled/damaged ones.

• Remove dirty bed linen and make up bed with clean linen.

• Replace laundry bags and slips.

• Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow and luggage rack.

• Dust and polish all furniture.

• Realign furniture to the floor plan.

• Responsible for replenishment of guest complimentary water.

• Responsible for the cleanliness and maintenance of his work area.

• Responsible for the Hotel property in the work area.

• Attends to guest calls, guest requests /guest complaints in the area assigned to him.

• Authorise to enter in guestrooms for cleaning and providing turndown services as per requirement.

• Responsible for following the standard operating procedures.

• Responsible for achieving and exceeding the guest satisfaction score.

• Update status of rooms cleaned on assignment sheet.

• Return and restock cart at end of shift.

Salary: AED 1,500 (Food and Accommodation provided by the company)
Job Type: Full Time Job Type: Full-time Salary: AED1,500.00 per month Experience:

• Housekeeper: 2 years (Required)
• Housekeeping Attendant: 2 years (Required)