Job Description

Responsible for servicing daily assigned rooms per day under his/her control as per standards. Provide helpful, friendly, prompt and personalized service to the customer (internal or external). All the guest requests must be attended to within 10 minutes. Take complete responsibility for hygiene, maintenance and cleanliness of area under his/her control, to meet Hotel standards. Responsible for keys under his/her control to ensure safety and security of guest's and Hotel's property. Check for any room discrepancy as per the SOP. Ensure effective utilization of resources under his/her control. Responsible for maintaining records pertaining to the section under his/her control and follow up thereof. Any lost and found items to be deposited at the housekeeping desk on the same day. Provide effective coordination with mini bar team for amenity and in-room services in guest rooms. Responsible for maintaining all equipment, carpets and fixtures of the area under his/her control. Ensure training of their general cleaning team and any other employees assigned to him/her for that purpose. Contribute towards maintaining cohesiveness in the team. Interact with the guests in a pleasant and professional manner. Make sure that all the chemicals are correctly diluted, handled, used and stored appropriately. Take measures to conserve energy, be committed to the environment and eliminate waste. Adhere to the grooming standards of the Hotel. Coordinate with engineering team, butlers, upholsters and tailors so that all the areas are spotless and perfect. Attend all the training sessions, whenever assigned.
Job Type: Full-time

Pay: AED1,800.00 per month

Education:

High school or equivalent (Required)
Experience:

housekeeper: 1 year (Required)
Language:

* English (Required)