Description

Grand Mercure Hotel and Residences Dubai Airport

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\'s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"



General Responsibilities

• Live and support Accor\'s vision, ambition and purpose.
• Deliver highest quality service to exceed guest expectations.
• Comply and promote Accor Live Limitless (ALL) Loyalty programme to guests.
• Maintain safe and healthy work environment by following fire, health and safety standards at all times for self, colleagues and guests.
• Very attentive to personal hygiene and grooming.
• Develop yourself by attending all trainings required in your department and hotel.

Key Job Responsibilities

• Receive the daily assignment sheet from the Housekeeping office.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
• Ensure that rooms are regularly cleaned according to the hotel procedures.
• Follow the health and safety rules.
• Proper stock of guest amenities, cleaning supplies, mini bar, clean linen are arranged well on the trolley before starting the work.
• Respond to guests\' complaints in a positive way and keep the guests satisfied
• Dust furnishings and walls and remove marks from them
• Carry out floor care duties in hallway and guest rooms, and vacuum carpets

Qualifications

Job profile

• Preferably with a diploma from a recognized hotel school or minimum high school (senior secondary or higher secondary) certification.
• Should have minimum one to two years\' experience in an international hotel chain, of which a minimum of one year in a commercial Hotel that operates full-fledged laundry or in a similar position.
• Should possess knowledge of English written, spoken and oral communication.

Additional Information

Your team and working environment:

A wonderful brand new hotel just 5 minutes away from Dubai Airport & 250 meter from GGICO metro station.

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