Job Description

Job Category: Business Development
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We're seeking a dedicated and detail-oriented Housekeeping Attendant to join the Rooms Division team at InterContinental Residences Dubai Business Bay. In this role, you will contribute to delivering immaculate, luxurious living spaces that reflect the sophistication and world-class standards of the InterContinental brand. As a key member of our housekeeping team, you'll ensure exceptional cleanliness, comfort, and presentation across all residences and public areas, enhancing the guest and resident experience at every step.
Located in the heart of Dubai's dynamic Business Bay district-moments from the Dubai Mall and the iconic Burj Khalifa-InterContinental Residences stands as a sanctuary of luxury and timeless elegance. With 176 exquisitely designed residences, the property embodies refined hospitality and delivers an elevated lifestyle experience for every guest and resident.
As a Housekeeping Attendant, you play an essential role in maintaining the property's standards of excellence, ensuring every space reflects the quality, luxury, and attention to detail synonymous with the InterContinental brand.
Your Day-to-Day
Every day is different, but you'll mostly be: Housekeeping Operations

• Clean and service guest residences and public areas to IHG Luxury & Lifestyle standards.
• Ensure rooms are impeccably presented-fresh linens, spotless surfaces, and fully stocked amenities.
• Handle laundry, linen, and cleaning equipment with care and efficiency.
• Support daily room assignments and complete tasks within required timeframes.
• Assist with deep cleaning, turn-down service, and special cleaning projects as needed.

Operational Excellence

• Ensure full compliance with IHG safety standards, Dubai Municipality regulations, and hygiene protocols.
• Follow standard operating procedures (SOPs) for cleaning, chemical handling, and equipment usage.
• Report maintenance concerns promptly to ensure seamless operations and guest comfort.
• Uphold Forbes standards by maintaining refined cleanliness, organization, and guest-focused presentation.

Teamwork & Coordination

• Collaborate closely with the housekeeping team and supervisors to ensure smooth and efficient daily operations.
• Support colleagues during peak periods by assisting in assigned floors or public areas when needed.
• Communicate effectively to maintain workflow, service quality, and guest satisfaction.

Continuous Improvement

• Stay updated on best practices, cleaning techniques, and proper use of modern housekeeping equipment.
• Demonstrate a commitment to learning and developing within a luxury housekeeping environment.
• Maintain high standards of professionalism, appearance, and personal discipline.

What We Need from You Qualifications & Experience

• Previous experience in housekeeping within luxury hotels, serviced residences, or upscale environments (preferred).
• Familiarity with cleaning standards and room care procedures in the hospitality industry.
• Experience in pre-opening operations is an advantage.

Skills & Competencies

• Strong attention to detail and commitment to cleanliness.
• Ability to work efficiently and independently in a fast-paced, multicultural environment.
• Good organizational, communication, and time-management skills.
• Ability to handle physical tasks, including lifting, bending, and standing for extended periods.

Personal Attributes

• Dedicated, reliable, and passionate about creating exceptional guest experiences.
• Courteous, professional, and committed to upholding luxury hospitality standards.
• Energetic team player with a positive attitude and strong work ethic.
• Embodies InterContinental values of sophistication, authenticity, and cultural appreciation.

What You Can Expect from Us
We give our people everything they need to succeed - from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. These include a full uniform, generous room discounts, and world-class training programs.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
We foster a culture of trust, support, and acceptance - always welcoming different backgrounds, experiences, and perspectives. At IHG, we give every member of our team the room they need to belong, grow, and make a difference in a collaborative environment.
We know that to work well, we need to feel well - both inside and outside of work. Through our myWellbeing framework, we're committed to supporting wellbeing across your health, lifestyle, and workplace.
So, join us and become part of our ever-growing global family.
Don't quite meet every single requirement but still believe you'd be a great fit for the role? We'd love to hear from you!
Click Apply and start your journey with us today.
About Us: At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
About the Team: As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental? brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Skills Required