Job Description

Job Title Housekeeper

Description

We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Housekeeper you are responsible for the daily operation of the Housekeeping Department and guide and develop a committed multicultural team to ensure the impeccable Rotana standards are met in all areas. The role involves bringing all the knowledge and standards required to maintain and surpass the guests highest expectations and will include key responsibilities such as:

Maintain all hotel guest rooms and public areas, plus the 'heart of house', ensuring the highest standards of cleanliness are met
Establish standards and guidelines to ensure total guest satisfaction and team productivity in compliance with SOPs
Supervise training of all housekeeping team members to ensure successful operation
Measure, interpret and evaluate working standard of the department
Create and maintain good working relationships within and with other departments
Control all purchases for the department and be consistently aware of quality and cost
Show by personal example a philosophy of work and conduct consistent with the professionalism expected
Manage and control all operation equipment, linen and uniforms
Set short and long term strategies for the department

Skills

Education, Qualifications & Experiences

You should be a college / university degree graduate with previous management experience in the Housekeeping Department of a hotel or resort. Technically you will have fluency in both written and spoken English and knowledge of Micros / Opera coupled with administration, organizational computer literacy skills.

Knowledge & Competencies

The ideal candidate will be an exceptionally strong professional with an eye for detail and a passion for high quality hotel keeping. You will be a self motivator, flexible and creative in order to develop innovative options in the best interest of guests and the hotel and should possess following additional competencies:

Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results

You have applied correctly

A message has been sent to the employer, you are going to receive the reply soon. Good luck!

You have applied correctly

The request has been sent correctly. However, we have seen that your resume is incomplete. We highly recommend you to fill it to let the employer know you. These are the fields you have empty: