Manage hotel bookings and reservation confirmations
Communicate with clients and partners, ensuring a smooth reservation process
Handle reservation changes, amendments, and cancellations promptly
Provide excellent customer service to Russian-speaking partners
Requirements:
Experience working with booking systems (e.g., Opera, Fidelio, or similar)
Strong knowledge of the Russian-speaking market
Excellent communication and problem-solving skills
Attention to detail and customer-oriented approach
Ability to work under pressure and meet deadlines
Offer:
Flexible work options: remote or onsite
Competitive salary package
Performance-based bonuses
Career growth opportunities in hospitality
Job Type: Full-time
Experience:
Reservation Agent: 1 year (Preferred)
Language:
* Russian (Required)
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