Greet and welcome guests upon arrival with a warm and friendly attitude
Perform check-in and check-out procedures efficiently
Manage online, phone, and in-person reservations
Handle guest inquiries, complaints, and requests in a professional manner
Provide information about hotel services, room rates, and local attractions
Process payments and maintain accurate records of transactions
Ensure front desk and lobby area are clean and organized
Coordinate with housekeeping and other departments to meet guest needs
Maintain security by following procedures and monitoring logbooks
Keep updated records of office expenses and costs
Job Type: Full-time
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