Hotel Receptionist
Job Description
Role & Job Responsibilities
Welcome and register guests, provide information, and ensure a positive guest experience.
Handle phone and online reservation inquiries, manage bookings, and assign rooms.
Process guest check-ins and check-outs, collect payments, and verify credit card details.
Answer phones, forward calls, take messages, and respond to guest inquiries and requests.
Maintain accurate guest records, process payments, balance cash drawers, and perform other clerical duties.
Address guest issues and complaints in a timely and professional manner.
Liaise with other hotel departments, such as housekeeping, to fulfill guest needs.
Provide information about local attractions, arrange travel, and book activities or tickets.
Keep the front desk area tidy, organized, and presentable.
Utilize hotel management software and operate multi-line phone systems.
Understand and enforce hotel rules and policies for both guests and staff.
Desired Candidate Profile
Relevant Diploma in hospitality management, Hotel Management, tourism, or a related field.
A minimum of 2 years of experience is desirable
Candidates have experience with IDS System - (+ Point)
Working comfortably in any shift.
Good basic computer skills
Job Types: Full-time, Permanent
Pay: AED1,500.00 - AED2,000.00 per month
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Job Detail
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Job IdJD1997564
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:18533.0 23466.0 USD
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Employment StatusPermanent
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Job LocationSharjah, SH, AE, United Arab Emirates
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EducationNot mentioned