Hotel Receptionist
Dubai, United Arab Emirates
Job Description
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Responsibilities:
- Greet guests upon arrival, handle check-ins and check-outs efficiently, and provide warm hospitality throughout their stay.
- Manage reservations, cancellations, and room assignments accurately using hotel management software.
- Answer phone calls, respond to emails, and address guest inquiries promptly and professionally.
- Provide information about hotel facilities, services, and local attractions to enhance guests\xe2\x80\x99 experiences.
- Handle guest requests and complaints tactfully, escalating issues to management when necessary.
- Maintain a tidy and organized reception area, including managing guest luggage and coordinating with other hotel departments.
- Previous experience in customer service or hospitality roles.
- Excellent communication and interpersonal skills.
- Proficiency in using hotel management software and MS Office Suite.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Strong attention to detail and problem-solving abilities.
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Job Detail
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Job IdJD1666926
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned