Hotel Receptionist
Job Description
We are looking for a friendly and enthusiastic hotel receptionist to join our front of house team. You will be responsible for running an efficient reception area, managing bookings and ensuring a pleasant and warm experience for our guests. Responsibilities Greeting guests on arrival to the hotel and making them instantly feel at ease. Processing check-ins and explaining key facilities within the hotel including the fitness center and other facilities. . Taking bookings by phone, email or walk ins and recording all details in our online system. . Providing advice and information about local attractions, restaurants and transport options. . Creating final bills at check-out and processing payments. . Helping guests with special requests, for example wake-up services and taxi bookings. . Taking messages and passing them on to guests promptly. . Dealing with guest complaints or issues in a timely and professional manner. . Liaising with housekeeping staff to ensure rooms are available for check-in. . Checking guests out, taking payments and returning deposits. Qualifications . 2+ years experience working in a hotel receptionist or guest services role . Fluency in English & Arabic prefer. . Previous customer facing experience . Smart, professional appearance . Excellent customer service skills including telephone manner . Experience hotel booking systems.
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Job Detail
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Job IdJD1641896
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAmwaj Islands, Muharraq Governorate, Bahrain, Bahrain
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EducationNot mentioned