Do you see yourself as a Host/Hostess for Crowne Plaza\xc2\xae Dubai Festival City? There\xe2\x80\x99s nothing complicated about dealing with business people. They\xe2\x80\x99re just people. Doing business. By day, international marketing superhero. By night: fluffy bath robe and a box set. Like Liz, who\xe2\x80\x99s left her laptop cable in the cab. Or Mario, who\xe2\x80\x99s secretly missing his cats. The early riser, who\xe2\x80\x99s first in the gym. The sales team preparing for the \xe2\x80\x98big pitch\xe2\x80\x99 over a freshly prepared lunch. At Crowne Plaza Hotels and Resorts, we embrace the new world of business and understand that Modern business travellers want a hotel (and a hotel team) that understands and supports them, helping at every turn. The InterContinental Hotels Group\xc2\xae properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn. In addition to over 1000+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming and full of life to people to join over 900 colleagues who are always finding ways to make every guests experience an enjoyable one. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us. WHAT\xe2\x80\x99S THE JOB? To support the restaurant operations achieving business objectives through customer focused service delivery. Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos. . Your day-to-day

• Meet and Greet all guests and potential guests at the front of the Restaurant by ensuring the following;
• Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standard
• Welcoming guests to the Restaurant , by using the Restaurant name
• Maintaining impeccable uniform and personal presentation standard in accordance with hotel policy
• Ensure Restaurant operating equipment is clean and in working order
• Inquiring if they have a reservation and assists accordingly to their respecting table, if nothing in the reservation lists kindly booked if they do
• Creating a reservation for them with their dining preferences
• Being attentive to guest requests
• Escort guests to their preferred table or reserved table and seat guest accordingly to restaurant standard, give the food menu along with the beverage menu
• Take telephone booking and document in the reservation system according to the restaurant standard
• Answers phone and answer question concerning the menu and restaurant
• Be attentive to guests and resolve their complaints where possible , re[porting all incident to your Supervisor
• Maintain responsibility of cleanliness of hostess station
• Maintain responsibility of cleanliness of all food menus and drinks menu
• Maintain details knowledge of menu , including daily special
• Observes tables and keeps track of clean, dirty and occupied table
• Takes guests information and quotes wait times to guests accurately when tables are not immediately available
• Runs the floor plan board
• Interacts with guests are they arrive and as they leave the restaurant to ensure positive dining experience
• Fills to-go orders, if applicable
• Performs other duties as directed

What we need from you