Job Description

Job Brief

We are looking for a Hostess to join our team and be the first point of contact for our guests. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.

Ultimately, you'll ensure we provide excellent customer service and a pleasant dining experience to our guests.

Responsibilities

Welcome guests to the venue Provide accurate wait times and monitor waiting lists Manage reservations Escort customers to assigned dining areas Provide menus and announce Waiter/Waitress's name Greet customers upon their departure Coordinate with wait staff about available seating options Maintain a clean reception area Cater to guests who require extra attention (e.g. children, elderly) Answer incoming calls and address customers' queries Assist wait staff as needed

Requirements and skills

Previous work experience as a Host/Hostess for at least 1-2 years Understanding of restaurant etiquette Familiarity with health and safety regulations Experience in managing reservations Demonstrable customer-service skills Excellent communication skills (via phone and in-person) Strong organizational skills with the ability to monitor the entire dining and bar area Availability to work in shifts as needed Good physical condition to walk and stand during an entire shift
Job Type: Full-time

Ability to commute/relocate:

* Dubai: Reliably commute or planning to relocate before starting work (Required)