Job Description

Company Description
Ennismore, the fastest-growing lifestyle and leisure hospitality company, is bringing the iconic Delano brand to the UAE for the first time. When Delano South Beach arrived on the Miami scene in 1995, it introduced an entirely fresh take on 5-star luxury and marked the inception of lifestyle hospitality. Delano was celebrated for its blend of timeless elegance, modern design, and vibrant energy; it became the social hub, bringing together the who's who of the fashion and entertainment world. Guided by the same principles that propelled the original Delano to icon status, Delano Dubai will usher in a new era of sophisticated style and elevated service to the UAE.
Located on the pristine shores of Bluewaters Island, the Delano Dubai resort will boast an array of luxury rooms and suites, four exceptional culinary and mixology experiences, an ocean front swimming pool and a wellness studio.

Role Overview:
As a Hostess at Delano Dubai, you will be the gracious first point of contact, embodying the elegance, precision, and warm hospitality inspired by Japanese dining traditions. You will create a refined and memorable first impression, welcoming guests with poise, attentiveness, and genuine care. With a strong focus on detail and service excellence, you will ensure every guest feels respected, comfortable, and immersed in a seamless luxury dining experience.
Key Responsibilities:
Guest Reception: Welcome guests with polished professionalism and the subtle grace reflective of Japanese hospitality. Escort guests to their tables while providing a smooth and personalized introduction to the dining experience.
Table Management: Efficiently manage reservations and seating arrangements, optimizing table turnover while maintaining a comfortable and relaxed atmosphere.
Communication: Collaborate closely with the waitstaff and kitchen team to ensure smooth service, providing timely updates on guest preferences and needs.
Guest Engagement: Interact attentively with guests, responding to inquiries and special occasions with courtesy and cultural sensitivity. Anticipate guest needs to elevate the overall dining experience
Ambiance Maintenance: Ensure the reception and dining areas reflect the minimalist sophistication and meticulous presentation aligned with both Delano's luxury standards and Japanese aesthetic principles.
Event Coordination: Assist in planning and executing special events, ensuring all details are carefully managed to deliver a seamless experience.
Qualifications

• Luxury Experience: You have a proven track record in a luxury hospitality environment - luxury hotel, high-end restaurant, or exclusive beach club, showcasing your ability to deliver sophisticated and discreet service that exceeds guest expectations.
• Exceptional Skills: Your communication and interpersonal skills are exemplary, allowing you to engage with guests in a refined manner that enhances their experience.
• Operational Knowledge: You're proficient in luxury hotel operations and management software, with a solid understanding of sophisticated service protocols that ensure smooth operations.
• Educational Background: A relevant educational qualification, such as a Bachelor's degree in Hospitality Management or equivalent experience, is preferred, aligning with our commitment to excellence.
• Great Personality: At DELANO Dubai, personality and experience are equally valued. We celebrate individuality and authenticity--we want you to bring your unique self. Embracing diversity in all its forms, we provide opportunities for our personal and professional growth. If you have passion, the right attitude, and that essential spark, together, we can create memorable experiences.

As a Hostess at Delano Dubai, you will be an essential part of our luxurious experience, creating a warm and inviting atmosphere for our guests. Your exceptional communication skills and attention to detail will ensure that each guest feels welcomed and valued from the moment they arrive. Your passion for providing outstanding service will play a vital role in enhancing guest satisfaction and creating memorable moments in our elegant setting.
Additional Information
Why Join Us:

• Shape the future of an ultra-luxury hotel where your ideas and energy make a big splash.
• Dive into a culture that's all about growth, collaboration, and having a blast along the way.
• Score sweet perks and benefits that celebrate your rockstar status in hospitality.

Apply Now:
If you're a dynamic F&B professional eager to make waves in the world of luxury hospitality, we want to hear from you! Send your resume and a compelling cover letter detailing why you're the perfect fit.

Skills Required