Job Description

Job Title

:

Hostess - Russians & Ukranians Only

Location

: Shisha Cafe Lounge, Dubai Marina

Position Type

: Full-time

Salary

: AED 3,000- 5,000

About Us

:
We are a vibrant, premium shisha cafe and lounge located in the heart of Dubai Marina, Marina Walk. Our venue offers an exquisite experience combining traditional hospitality, a relaxing ambiance, and a wide range of shisha flavors, specialty coffees, and Middle Eastern delicacies. We take pride in delivering exceptional service to our customers while creating a warm and inviting atmosphere.

Position Overview

:
We are seeking a friendly, professional, and energetic

Hostess

to join our dynamic team. As a waitress at our lounge, you will be the first point of contact for our guests, ensuring they have a memorable and pleasant dining and leisure experience. You will play a key role in providing outstanding service while maintaining the ambiance and values of our cafe.

Key Responsibilities

:

Greet and welcome guests with a friendly and positive attitude. Take food and drink orders accurately and efficiently, ensuring all guest preferences are noted. Provide detailed menu descriptions, including recommendations for shisha flavors, drinks, and food items. Serve food, beverages, and shisha to guests in a timely manner, ensuring high standards of presentation and quality. Ensure customer satisfaction by attending to all their needs throughout their visit. Maintain knowledge of current menu offerings, including any daily specials or promotions. Assist with setting and clearing tables, ensuring the lounge area is clean and well-organized. Handle customer inquiries and complaints in a professional and courteous manner. Collaborate with the kitchen and shisha staff to ensure smooth operations and timely service. Upsell items to guests and promote new menu items or specials. Ensure the lounge is stocked with necessary supplies and report any shortages to management. Follow health and safety guidelines and cleanliness standards at all times. Support in maintaining the overall atmosphere and ambiance of the lounge.

Requirements

:

Proven experience as a waitress, preferably in a cafe, lounge, or hospitality setting. Fluent in English. Strong communication and interpersonal skills. Professional appearance and demeanor. Ability to work in a fast-paced environment and handle high-pressure situations. Excellent customer service skills with a friendly and outgoing personality. Basic knowledge of food and beverage service. Ability to multitask and remain organized under busy conditions. Flexibility to work.

Benefits

:

Competitive salary and tips. Incentives on total monthly sales once probation is confirmed. Friendly and supportive work environment. Opportunities for career growth and advancement. Health and wellness benefits. Weekly off
*Salary Range depends on experience.

Job Type: Full-time

Pay: AED3,000.00 - AED5,000.00 per month