It\'s always festival season at Hyde where the vibe, music, and company is just right. A hotel experience like no other, we deliver on atmosphere, live shows, global flavors, and more. Representing a bohemian spirit and sense of discovery, Hyde is more than a brand, it\'s a state of mind. Hyde is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collective of brands created by entrepreneurs and founders with purpose at their heart.
Hyde Dubai
Step into a festival-inspired hotel at Hyde Dubai with a lively rooftop pool, four restaurants including the world-renowned Katsuya, and balconies to chill out on in every room. Let your free spirit discover connection at every corner with live music, common spaces that inspire, and rooftop views of the Burj Khalifa you can\'t get anywhere else.
The Position
To provide an appropriate welcome at F&B Outlets for guests. To handle table reservations and effectively control the flow of guests.
KEY ROLES & RESPONSIBILITIES
Provide a warm and friendly welcome, leading guests and seating them at their table
Take telephone bookings and maintain a clear and organised reservations book
Assist in the set-up of tables and displays
Maintain and update guest database
Be attentive to guests and resolve their complaints where possible, reporting all incidents to Supervisor
Maintain cleanliness of hostess station and surrounding areas, as well as of all menus
Maintain good working relationship with own colleagues, and all other departments
Correct preparation of all necessary operational material in the back office
Learn safety, sanitation and hygiene policies
Present check to guests and perform cashiering function if needed
Effectively control guest flow in the restaurant ensuring maximum turnover
Assist in carrying out quarterly, bi-yearly, yearly inventory of operating equipment
Train waitstaff and bus staff in hostess standards
Ensure the restaurant is ready to receive guests prior to opening and that both waitstaff and tables are ready in line with opening standards
Carry out any other duties as and when assigned by the Management of the Hotel
Assist other Food & Beverage Outlets in their operations within peak times when needed
Qualifications
PERSONAL ATTRIBUTES
Excellent reading, writing and oral proficiency in English
Well-presented and professionally groomed at all times
Strong interpersonal skills and able to establish a good rapport with guests
Possess full knowledge of restaurant\'s seating/table plan
Computer knowledge (Microsoft Excel, Word, Powerpoint)
QUALIFICATIONS
Hotel Restaurant Management graduate
EXPERIENCE
1 year Hotel experience in F&B
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