Hostess
Doha, DAW, QA, Qatar
Job Description
The Hostess is responsible for creating a welcoming first impression for guests, managing reservations and seating, and ensuring smooth guest flow throughout the dining area. The role requires excellent communication, customer service skills, and the ability to handle high guest volumes professionally.
Key Responsibilities
Greet guests warmly as they arrive and depart. Manage the reservation system and maintain guest wait-lists. Escort guests to their tables and provide menus. Coordinate seating plans to optimize table usage. Communicate with servers and kitchen staff regarding table status. Answer phone calls for reservations, inquiries, and take-away orders (if applicable). Provide accurate wait time estimates during peak hours. Maintain cleanliness and presentation of entrance and host stand. Handle guest requests, concerns, or complaints professionally. Assist in closing/shift duties as required.
Skills & Qualifications
Excellent communication and interpersonal skills. Strong customer service orientation. Professional appearance and grooming standards. Ability to manage pressure and multitask. Basic computer or POS system knowledge (advantage). Friendly, positive, and hospitality-driven attitude.
Job Type: Full-time
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Job Detail
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Job IdJD2268371
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDoha, DAW, QA, Qatar
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EducationNot mentioned