Job Description

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. Greeting guests warmly and graciously upon arrival and escorting them to their tables; . Providing guests with the menu upon their arrival and monitoring the status of each table; . Answering incoming calls, booking reservations and providing appropriate service as per RepublicaEUR(TM)s standards; . Using a smile and a clear voice while taking the reservations; . Ensuring that guest reservations are in order; . Acknowledging guests within seconds of arrival; . Making an attempt to seat guests at a desirable table; . Directing and instructing the dining room personnel on guest needs to ensure having a fast and quality service from the moment they arrive; . Treating all guests in a manner to ensure their complete satisfaction & always striving to exceed their expectation; . Ensuring sufficient quantity of menus that will be enough to cater for available guests; . Thanking guests upon departure and inviting them to return; . Establishing and maintaining a strong work/ guest relationship; . Attending & participating in meetings & trainings as requested; . Promoting TazalaEUR(TM)s image by displaying impeccable manners, diplomacy and tact towards restaurants guests and management; . Maintaining professional and sharp appearance at all times; . Maintaining a clean reception Desk at all times; . Providing great customer service; . Setup the reservation tables . Clean and maintain all table tents and table lamps . Install all electrical devices on charges last hour of the duty . Participate in Daily deep cleaning schedule . Liaising between staff and guests to ensure great service; . Performing other duties as requested by the management.

REQUIREMENT . Languages: Fluent Arabic / English . Work in the food and beverages industry (3 years) . High school diploma or equivalent preferred; . Ability to provide top-notch customer service in a fast-paced environment; . A positive attitude and ability work well under pressure with all restaurant staff; . Does high quality work while unsupervised; . Able to work in a standing position for long periods of time;