Job Description

Hostess, Aelia
(19093)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy(TM), and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn.
Behold the dawn of a new, all-encompassing resort experience in Dubai - One&Only One Za'abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion.
We are looking for a warm, confident, and guest-focused Hostess to join our Aelia restaurant team. As the first point of contact, you will play a key role in creating a welcoming atmosphere and delivering an exceptional guest experience from arrival to departure.
Key Responsibilities:
Greet guests with a friendly and professional manner
Manage reservations, seating plans, and guest flow efficiently
Coordinate closely with the service and kitchen teams to ensure smooth operations
Maintain a clean, organized, and presentable reception area
Handle guest inquiries and special requests with care and attention
Uphold brand standards and service excellence at all times
Requirements:
Previous experience as a Hostess or in a guest-facing hospitality role preferred
Excellent communication and interpersonal skills
Well-groomed, professional appearance
Ability to remain calm and organized in a fast-paced environment
Strong customer service mindset with attention to detail
Flexible to work shifts, weekends, and public holidays
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Skills Required