Job Description

Hostess - Accor Hotels Dubai
Accor is hiring a Hostess to join the team at one of its premium properties in Dubai. The role is responsible for creating a warm and welcoming atmosphere for guests, managing restaurant reservations, and ensuring a seamless dining experience through professional service and attention to detail.
Location: United Arab Emirates
Location: Dubai
Industry: Hospitality
Function: Hospitality & Tourism
Salary: 9000-12000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full-time
Role Summary
The Hostess serves as the first point of contact for guests at the restaurant, ensuring smooth reservations, seating arrangements, and guest satisfaction. This role demands excellent communication skills, a polished demeanor, and a genuine passion for hospitality in line with Accor's Heartist culture.
Key Responsibilities

• Greet and welcome guests warmly at the restaurant entrance.
• Manage and confirm reservations, cancellations, and guest requests according to hotel procedures.
• Maintain complete knowledge of restaurant layout, table numbers, capacity, and service procedures.
• Assign tables fairly to servers according to the seating plan.
• Present menus and guide guests to their tables while ensuring they are comfortable.
• Monitor guest satisfaction throughout service and handle complaints efficiently.
• Anticipate guest needs and coordinate with service staff to ensure exceptional dining experiences.
• Maintain cleanliness and organization of the hostess desk, menus, and check folders.
• Communicate with the management team about special requests, VIP guests, or large group bookings.
• Support restaurant staff during peak periods to maintain smooth operations.
• Promote other hotel outlets and events when engaging with guests.
• Follow hotel policies on hygiene, safety, and grooming standards.
• Attend required training sessions and participate in departmental meetings.
• Ensure compliance with all company policies, health regulations, and fire safety standards.

Candidate Requirements

• Diploma or degree in hospitality or a related field.
• Fresh graduates or candidates with up to 1 year of experience in a 4- or 5-star hotel preferred.
• Female candidates fluent in both Arabic and English are desirable.
• Prior experience with Opera or similar reservation systems is an advantage.
• Strong interpersonal and communication skills.
• Professional appearance with excellent personal grooming.
• Friendly, approachable, and customer-oriented personality.
• Ability to multitask and remain calm in busy service environments.
• Willingness to work flexible hours, including weekends and holidays.

What We Offer

• Inclusive and supportive team environment.
• Opportunities for career growth within Accor's global network of hotels.
• Competitive compensation and benefits package.
• Training and professional development opportunities.

About the Company
Accor is a world-leading hospitality group with over 5,500 hotels, 10,000 restaurants, and lifestyle destinations across 110 countries. The company fosters a culture of respect, innovation, and excellence while empowering employees, known as Heartists, to bring passion and authenticity to every guest interaction. Through its commitment to responsible hospitality, Accor continues to shape the future of the global travel and service industry.
Job Title Hostess - Accor Hotels Dubai
Hostess - Accor Hotels Dubai
Accor is hiring a Hostess to join the team at one of its premium properties in Dubai. The role is responsible for creating a warm and welcoming atmosphere for guests, managing restaurant reservations, and ensuring a seamless dining experience through professional service and attention to detail.
Location: United Arab Emirates
Location: Dubai
Industry: Hospitality
Function: Hospitality & Tourism
Salary: 9000-12000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full-time
Role Summary
The Hostess serves as the first point of contact for guests at the restaurant, ensuring smooth reservations, seating arrangements, and guest satisfaction. This role demands excellent communication skills, a polished demeanor, and a genuine passion for hospitality in line with Accor's Heartist culture.
Key Responsibilities

• Greet and welcome guests warmly at the restaurant entrance.
• Manage and confirm reservations, cancellations, and guest requests according to hotel procedures.
• Maintain complete knowledge of restaurant layout, table numbers, capacity, and service procedures.
• Assign tables fairly to servers according to the seating plan.
• Present menus and guide guests to their tables while ensuring they are comfortable.
• Monitor guest satisfaction throughout service and handle complaints efficiently.
• Anticipate guest needs and coordinate with service staff to ensure exceptional dining experiences.
• Maintain cleanliness and organization of the hostess desk, menus, and check folders.
• Communicate with the management team about special requests, VIP guests, or large group bookings.
• Support restaurant staff during peak periods to maintain smooth operations.
• Promote other hotel outlets and events when engaging with guests.
• Follow hotel policies on hygiene, safety, and grooming standards.
• Attend required training sessions and participate in departmental meetings.
• Ensure compliance with all company policies, health regulations, and fire safety standards.

Candidate Requirements

• Diploma or degree in hospitality or a related field.
• Fresh graduates or candidates with up to 1 year of experience in a 4- or 5-star hotel preferred.
• Female candidates fluent in both Arabic and English are desirable.
• Prior experience with Opera or similar reservation systems is an advantage.
• Strong interpersonal and communication skills.
• Professional appearance with excellent personal grooming.
• Friendly, approachable, and customer-oriented personality.
• Ability to multitask and remain calm in busy service environments.
• Willingness to work flexible hours, including weekends and holidays.

What We Offer

• Inclusive and supportive team environment.
• Opportunities for career growth within Accor's global network of hotels.
• Competitive compensation and benefits package.
• Training and professional development opportunities.

About the Company
Accor is a world-leading hospitality group with over 5,500 hotels, 10,000 restaurants, and lifestyle destinations across 110 countries. The company fosters a culture of respect, innovation, and excellence while empowering employees, known as Heartists, to bring passion and authenticity to every guest interaction. Through its commitment to responsible hospitality, Accor continues to shape the future of the global travel and service industry.
Post Details
Job Start Date
Salary from 9000.00
Salary to 12000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required