Job Description

Hostess - Accor Hotels Dubai
Accor is hiring a personable and professional Hostess to join its hospitality team in Dubai. The role is central to creating a welcoming atmosphere, managing guest reservations, and ensuring an exceptional dining experience that reflects Accor's renowned service standards.
Location: United Arab Emirates
Location: Dubai
Industry: Hospitality
Function: Host-Hostess
Salary: 9000-12000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full-time
Role Summary
The Hostess is the first point of contact for guests in the restaurant, responsible for greeting and seating guests, managing reservations, and coordinating with service staff to deliver seamless and memorable dining experiences. The position requires excellent communication skills, a professional appearance, and a warm, engaging personality.
Key Responsibilities

• Welcome and greet guests warmly upon arrival, ensuring a friendly and professional first impression.
• Manage reservations, table assignments, and waiting lists efficiently using restaurant systems.
• Maintain a tidy and organized reception and waiting area at all times.
• Communicate with servers and kitchen staff to ensure smooth service flow.
• Provide guests with information about menu items, promotions, and special events.
• Handle guest inquiries, requests, and complaints promptly and courteously.
• Anticipate guest needs and personalize service to enhance satisfaction.
• Assist in organizing and managing special events or VIP bookings.
• Promote hotel and restaurant offerings to increase guest engagement and revenue.
• Ensure compliance with hygiene, safety, and health standards.
• Keep up-to-date with local attractions, dining trends, and cultural activities to assist guests.
• Record guest preferences and feedback for future visits.
• Support colleagues and other departments when necessary to maintain smooth operations.

Candidate Requirements

• Previous experience as a hostess, concierge, or guest service professional in a luxury restaurant or hotel.
• Strong interpersonal and communication skills with fluency in English; additional languages are an advantage.
• Professional appearance and confident demeanor.
• Excellent organizational and multitasking skills.
• Friendly, positive, and approachable personality with a passion for guest service.
• Ability to handle busy service hours and high-pressure situations gracefully.
• Knowledge of local attractions, culture, and dining options in Dubai.
• Basic computer skills for handling reservations and guest data.
• Flexibility to work different shifts, weekends, and holidays.
• Familiarity with dining etiquette and food & beverage service standards preferred.

What We Offer

• Employee benefit card with global Accor discounts.
• Career development through Accor learning programs and academies.
• Opportunities for growth within Accor's worldwide hospitality network.
• Supportive and inclusive work environment.

About the Company
Accor is a global hospitality leader with over 5,500 hotels and 10,000 restaurants across 110 countries. Known for its commitment to service excellence and innovation, Accor empowers its employees-known as Heartists-to deliver meaningful guest experiences and embody the spirit of limitless hospitality. With a diverse portfolio of brands and a strong presence in Dubai, Accor continues to redefine the art of hospitality worldwide.
Job Title Hostess - Accor Hotels Dubai
Hostess - Accor Hotels Dubai
Accor is hiring a personable and professional Hostess to join its hospitality team in Dubai. The role is central to creating a welcoming atmosphere, managing guest reservations, and ensuring an exceptional dining experience that reflects Accor's renowned service standards.
Location: United Arab Emirates
Location: Dubai
Industry: Hospitality
Function: Host-Hostess
Salary: 9000-12000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full-time
Role Summary
The Hostess is the first point of contact for guests in the restaurant, responsible for greeting and seating guests, managing reservations, and coordinating with service staff to deliver seamless and memorable dining experiences. The position requires excellent communication skills, a professional appearance, and a warm, engaging personality.
Key Responsibilities

• Welcome and greet guests warmly upon arrival, ensuring a friendly and professional first impression.
• Manage reservations, table assignments, and waiting lists efficiently using restaurant systems.
• Maintain a tidy and organized reception and waiting area at all times.
• Communicate with servers and kitchen staff to ensure smooth service flow.
• Provide guests with information about menu items, promotions, and special events.
• Handle guest inquiries, requests, and complaints promptly and courteously.
• Anticipate guest needs and personalize service to enhance satisfaction.
• Assist in organizing and managing special events or VIP bookings.
• Promote hotel and restaurant offerings to increase guest engagement and revenue.
• Ensure compliance with hygiene, safety, and health standards.
• Keep up-to-date with local attractions, dining trends, and cultural activities to assist guests.
• Record guest preferences and feedback for future visits.
• Support colleagues and other departments when necessary to maintain smooth operations.

Candidate Requirements

• Previous experience as a hostess, concierge, or guest service professional in a luxury restaurant or hotel.
• Strong interpersonal and communication skills with fluency in English; additional languages are an advantage.
• Professional appearance and confident demeanor.
• Excellent organizational and multitasking skills.
• Friendly, positive, and approachable personality with a passion for guest service.
• Ability to handle busy service hours and high-pressure situations gracefully.
• Knowledge of local attractions, culture, and dining options in Dubai.
• Basic computer skills for handling reservations and guest data.
• Flexibility to work different shifts, weekends, and holidays.
• Familiarity with dining etiquette and food & beverage service standards preferred.

What We Offer

• Employee benefit card with global Accor discounts.
• Career development through Accor learning programs and academies.
• Opportunities for growth within Accor's worldwide hospitality network.
• Supportive and inclusive work environment.

About the Company
Accor is a global hospitality leader with over 5,500 hotels and 10,000 restaurants across 110 countries. Known for its commitment to service excellence and innovation, Accor empowers its employees-known as Heartists-to deliver meaningful guest experiences and embody the spirit of limitless hospitality. With a diverse portfolio of brands and a strong presence in Dubai, Accor continues to redefine the art of hospitality worldwide.
Post Details
Job Start Date
Salary from 9000.00
Salary to 12000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required